Customer Success

Singapore’s A*STAR Computational Resource Centre wanted better visibility into its heterogeneous storage environment. A*STAR implemented a storage management and reporting solution from Symantec. Results include a 25% reduction in storage administration time, 30TB of storage capacity reclaimed, faster management reporting, and the ability to produce customized usage reports.

As the quality of digital photos continually improves, and as Computer Aided Design [CAD] software becomes more sophisticated, managing image files becomes increasingly challenging for architecture firms and similar businesses. GPD Group solved this problem by implementing Symantec solutions for archiving and data protection, avoiding staff increases and reducing storage spending.

Her Majestry’s Government (HMG) is the governing body of the United Kingdom, which makes new laws, holds the power to set taxes, and debates the issues of the day.

Lotte Group consolidated its data centers and turned to Symantec solutions for results that included backup success rates greater than 99%, a projected 23% reduction in TCO for data protection, and reallocation of a few dozen backup technicians to more valuable tasks.

Red Robin Gourmet Burgers, Inc., a subsidiary of Red Robin International, Inc., is a casual dining restaurant chain and headquartered in Greenwood Village, Colorado. Red Robin has more than 430 restaurants across Canada and the United States, including 21 franchisees operating more than 130 restaurants. Red Robin has nearly 36,000 employees and revenues of $869 million (FY2008).

Rice University is deploying Symantec Endpoint Virtualization Suite to stream applications to 500 desktop PCs in student labs. The university expects the solution to solve problems with last-minute requests for new applications and divergent versions of existing applications used by different departments on campus—without impacting the university’s base image.

Since it struck a partnership with Citigroup earlier in the decade, a division of Shanghai Pudong Development Bank (SPDB) has entered into uncharted territory: introducing the first co-branded, multi-currency credit card to the world’s most populous nation.

Siemens IT Solutions and Services Brasil provides business and information technology solutions. Results from Symantec products include a backup success rate over 99 percent, a data recovery rate of 100 percent, significant staff time savings, and one year of 100 percent availability for its SAP ERP system.

Skanska USA Building needed to streamline remote backups for distributed corporate offices and hundreds of job sites. Skanska implemented Veritas NetBackup PureDisk, which allows it to back up data over the network to its Charlotte, North Carolina, data center more than seven times faster and restore files to remote sites in hours instead of days. Projected payback is in less than 18 months.

Mention Open Source antispam freeware to Milan Slovák or Róbert Kocúr and you’re likely to be shown the door. These two expert IT security practitioners at Slovak Telecom were relying on this outmoded approach to tackling spam within the company’s ISP services, however, spam was rife, there were too many false-positive complaints, and the performance was lacklustre. By standardizing instead on Symantec BrightmailTM Traffic Shaper and Symantec BrightmailTM Message Filter, Slovak Telekom now has a highly effective spam filter which defends the ISP service against spam, phishing, and other unwanted email.

In the decentralized environment of Hong Kong-based non-profit St. James’ Settlement, each department solves most IT challenges independently. Still, the central IT staff of three is stretched thin as it supports data protection, endpoint security, and cost control for the entire 900-employee organization.

Vivo, the largest mobile communications provider in the southern hemisphere with a Brazilian client base of more than 46 million, looked to Symantec to strengthen its security solutions to protect customer data and to optimize and secure its data center and storage management to support their customer’s increasing mobile communications demands.