IT Projects: Imaging & Provisioning

Definition
Automating and standardizing the process of installing an operating system (OS) and applications on servers or clients and automatically configuring endpoints to corporate standards.
Challenges
  • Complicated and unreliable migrations to the latest OS including Windows Vista
  • Complex process of server and client configurations including consolidation and virtualization
  • Too many PC image files to manage, patch, and update due to dissimilar hardware
  • High helpdesk costs due to custom OS and application installations
  • Manual processes of loading servers are time consuming and prone to errors
  • Server sprawl is creating more demand for automation and standardization
Symantec Solution: Endpoint Management
Reduces IT costs and complexities while improving efficiencies with comprehensive, integrated client and server management.
  • Save time by using offline image editing tools to modify configurations and patch levels before re-provisioning
  • Reduce costs associated with deploying and configuring desktop, laptops, server, and thin-client hardware with automated tools. Decrease downtime, risk, and costs of migrating operating systems
  • Increase reliability and reduce support costs of workstations by deploying corporate standard and hardware-independent images