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24 Hour Fitness


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North America | Retail | Enterprise

24 Hour Fitness is an industry pioneer widely credited with introducing key innovations to the health club market. The clubs were the first to stay open 24 hours a day and to spearhead the concept of month-to-month gym memberships. 24 Hour Fitness faced a number of technology challenges: the customer experience at the club level depended on the responsiveness and availability of the IT infrastructure and the company had to protect against disclosure of sensitive credit card and personal information that could subject the company to regulatory fines and brand damage. 24 Hour Fitness lacked a comprehensive and cost-effective method of tracking and deploying IT assets, including software licenses. By deploying a suite of Symantec security and endpoint management solutions, 24 Hour Fitness has found actual and projected savings totaling $5.4 million from March 2008 through December 2010.

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The information technology (IT) staff at 24 Hour Fitness faced a number of technology challenges. First and foremost, the customer experience at the club level depended on the responsiveness and availability of the IT infrastructure. The company had to protect against disclosure of sensitive credit card and personal information that could subject the company to regulatory fines and brand damage. 24 Hour Fitness lacked a comprehensive and cost-effective method of tracking and deploying IT assets, including software licenses.

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