Europe, Middle East, Africa |
Business Services |
Scottish-based beCogent Limited is able to focus on delivering optimal contact center solutions to its customers as a result of having the right mix of systems management and security tools in place—from client and server management to endpoint security and service desk functions. The company relies on various Symantec solutions, including the Altiris Total Management Suite and Symantec Endpoint Protection. With these pieces in place, the IT organization has been able to decrease the number of security incidents, reallocate IT staff to other more business-critical functions, and increase the speed of server and client provisioning.