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Telus Communications Company

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North America | Communications | Enterprise

In order to consistently meet customer SLAs without adding to backup staff headcount, Telus Communications Company uses Symantec’s data protection solutions and business-critical services. Results include three petabytes of data backed up weekly without adding to backup staff headcount, minimizing IT overhead, greater than 99% recovery success rate, 98% backup success rate across 16 data centers, up to eightfold faster backups for VMware environments, and able to meet customer SLAs with Symantec Business Critical Services.

Products Implemented


Success Details

Products Implemented


Organization Profile

  • Website: www.telus.com
  • Industry: Communications
  • Headquarters: Burnaby, British Columbia, Canada
  • Founded: 1999
  • Employees: 41,100


  • Server platform/operating systems: Oracle Sun Fire, Oracle Solaris, Red Hat Enterprise Linux
  • Applications: SAP, Microsoft Exchange Server
  • Databases: Oracle, IBM DB2
  • Storage platforms: HDS, EMC, NetApp
  • Tape drives: IBM System Storage; Oracle StorageTek T10000A, T10000B, and T10000C