Symantec pcAnywhere

Supports the Latest OS Platforms

pcAnywhere continues to provide support for the latest in an array of operating systems. You can connect to and manage computers running Microsoft Windows, Linux, Mac OS X Universal, or Microsoft Pocket PC. The latest versions of Windows include Vista, Windows Server 2008, and Mac OS X 10.5.

One solution provides support for a more heterogeneous environment including POS & customized devices using windows OS.

Quick Connect Applet

Provides one click access to frequently used features such as connecting to a host. Additionally, has other very useful features:

• Very intuitive and intelligent access to frequently used functionality.
• Preserve authentication so connecting to the same resource again is just one click.
• Automatically deploy host . If the machine that technician is trying to connect to does not have pcA host installed, then the app will automatically deploy a pre-configured host and establish connection.
• If pcA services on the host have stopped for some reason, the app automatically starts the services and then establishes connection.

Native Whiteboard Support

Two-way communication between technician and end-user using standard drawing tools allow either user to highlight items on the screen.

Logging, Reporting, and Notification

FQDN of computers in session, IP addresses, logged in user names, keyboard/mouse status changes. Additionally chat conversations are also logged. Logging to NS database allows detailed reports and helps meet Compliance requirements.

Smartcard Authentication

Supports all PC/SC compliant smart cards (standard on newer versions of Windows).

Multi-Monitor Selection

When the host has multiple monitors configured, a user on remote side can choose to view any one or all monitors at a particular time during the session. In addition, up to eight monitors on host side are supported.

Thumbnail View of Active Sessions

When multiple sessions are open, a dedicated tab displays thumbnails of all active sessions. User can directly jump to a session by clicking on the thumbnail.

Primary and Secondary Authentication

Earlier versions of pcA supported only one type of authentication to be active at any time. 12.5 additionally allows Local\Administrator group to be added to other a