Symantec Endpoint Virtualization Suite

Symantec Workspace Streaming/AppStream Support Information and Documentation

Access support documentation for Workspace Streaming/Appstream. You may also contact Customer Support.

Support Information

• Changes to AppStream Offerings & Support Process FAQ
• Altiris/AppStream Software Updates & Upgrades FAQ
• Altiris/AppStream License Activation & Management FAQ
• Issue Management

Product Documentation
View administration and best practice guides for all Symantec Workspace Virtualization/AppStream products.

Important Notice

Effective 1 May 2008, new product purchases and product renewals for all Altiris products will move to a maintenance/support model, which consists of software upgrade protection and technical support included in one price. Two levels of technical support services are available to address a customer's business needs:

• Basic Maintenance Support (regional business hours)
• Essential Support (24x7).

If you have any questions, contact your preferred partner or Altiris Support Center representative.

Click on the following links for more information:

• Letter to our customers
• Changes to the Altiris Offerings FAQ
• Basic Maintenance Support Services for Non-Essential Systems data sheet
• Essential Support Services for Around-the-Clock Coverage data sheet
• Remote Product Specialist for Altiris Product Family data sheet

Help from the Experts

• Manage your Enterprise Support Case online
• Find and share technical information within the Symantec Connect user community.