How to Download and Redeem a Service Purchased Online

Please select the product that you purchased online:

- PC Jumpstart
- Expert Installation
- PC TuneUp


PC Jumpstart

Thank you for purchasing NortonLive PC Jumpstart Service.

Please remember: PC Jumpstart is a one-time service and will expire in 30-days after your purchase date.

When you are ready to use the service, please do the following:
1. CLICK HERE to start
2. Call agent when prompted
3. Sit back and relax

This service is available 24 hours a day, 7 days a week.

Additional cost for more than one PC service.

If you are encountering problems with the redemption links:
- Australia please call 800 006 545
- New Zealand please call 800 450 604



Expert Installation

Thank you for purchasing NortonLive Expert Installation. Please remember: Expert Installation Service is a one-time service and will expire in 30-days after your purchase date.

When you are ready to use the service, please contact us at our toll free number:
Australia 800 006 545
New Zealand 800 450 604

When you speak to our agent please provide your order number, and you will be immediately connected to a Norton expert.

This service is available 24 hours a day, 7 days a week.

Additional cost for more than one PC service.



PC TuneUp

Thank you for purchasing our PC TuneUp. Please remember: PC TuneUp is a one-time service and will expire in 30-days after your purchase date.

When you are ready to use the service, please do the following:
1. CLICK HERE to start
2. Call agent when prompted
3. Sit back and relax

This service is available 24 hours a day, 7 days a week.

Additional cost for more than one PC service.

If you are encountering problems with the redemption links:
- Australia please call 800 006 545
- New Zealand please call 800 450 604