Managed Enterprise Vault Services
Video: Introduction to Symantec Managed
Symantec Managed Enterprise Vault Services provide comprehensive 24x7 monitoring & management of your archiving environment under strict SLAs, allowing you to focus on your core business priorities while retaining ownership of your archiving technology. Meet internal and regulatory requirements at manageable costs by uniting Symantec’s award-winning managed services and leading archiving technologies.
Delivered under strict SLAs, Managed Enterprise Vault plugs in to an organization’s archiving environment remotely and delivers 24x7 monitoring, incident remediation, consistent service level delivery, and regular reporting.
Key Value Propositions
- Delivered by world class archiving experts from Symantec with deep product knowledge.
- Recognized industry leader in mission-critical support and value added services.
- Ongoing strategic guidance from account team.
- 99.9% application availability.
- 24X7 monitoring of environment.
- Proactive problem resolution.
- Health checks and upgrades included.
- Handles offsite or onsite environments.
- Retain the ownership of your on-remise data and technology.
- MEV plugs into your security policies and procedures.
- Guaranteed SLAs with contractual penalties.
- Services delivery is based on ITIL driven best practices.
- Dedicated Service Delivery Manager.
- Monthly reporting and semiannual service reviews.
- Customer portal to view your daily performance metrics.
- Predictable costs and a higher ROI.