Customer Success

By deploying a suite of Symantec security and endpoint management solutions, 24 Hour Fitness has found actual and projected savings totaling $5.4 million from March 2008 through December 2010.

When ARGOL deployed its integrated Symantec endpoint security, security management, and data protection solution, the Italian logistics provider was surprised how quickly the results were delivered. Within one year, the company had cut the volume of security related enquiries to its help desk by 80 percent, reduced the backup window for file servers and email content by 50 percent, and freed up 20 percent of its existing disk storage space for critical applications.

Avago has created innovative technology, with more than 6,500 patents and a record for best on-time delivery. The company needed a cost-effective security solution to prevent viruses and workflow disruption for about 3,500 users. Avago turned to Symantec solutions to achieve fivefold faster patching and updating.

Azienda Provinciale per i Servizi Sanitari di Trento (APSS) in Italy, provides healthcare services within the Trento province. A blended Symantec archiving, endpoint security, and data protection solution is helping to reclaim storage (Symantec Enterprise Vault has reduced the size of APSS’ Exchange email archive by 46%), reduce costs, and streamline the management of the IT infrastructure.

By standardizing on Symantec, Bottero is increasing its day-to-day IT administration productivity by 50 percent and achieved a complete return on its Symantec investment in 10 months. This solution also allows the company to achieve fast, effective backup and recovery of 12 offices centrally.

For China Construction Bank, the world’s second largest bank, its recovery time objective of 10 minutes posed an unacceptable risk. To avoid that risk, the bank turned to a high availability and disaster recovery solution from Symantec, and achieved both a RTO and RPO of zero, with failover so instantaneous there is not even a second of delay.

Prior to 2005, Henan Mobile, part of China Mobile Group, experienced fre¬quent disruptions from malware and endpoint security breaches. Today, Henan Mobile is protected by endpoint security and messaging security solutions from Symantec. With about 10,000 threats blocked every week, disruptions from security breaches have been eliminated.

Using Veritas NetBackup and Symantec Enterprise Vault, the City of Miami Beach has spent 50 percent less time administering backups and performing discovery, avoided more than $19,800 in annual storage costs, and reduced its nightly backups from 16 hours to 9.

Dialog Telekom, Sri Lanka’s largest mobile carrier, switched from a leading antivirus product to Symantec Endpoint Protection. Security incidents are down very significantly, and IT staff can now manage desktop security at remote locations from a single console—allowing them to cut travel time in half. These efficiencies allowed for rapid growth without hiring additional support staff.

ElringKlinger AG designs and constructs components for the automotive in¬dustry and has been doing so for more than 100 years. Its best-selling product is its cylinder head gasket―a small component which may not be particularly expensive, but which can cause untold damage to a vehicle if it fails, in the worst case, destroying the engine. The German manufacturer archives its email communication with Symantec Enterprise Vault.

ErgoGroup a fast-growing Norwegian IT outsourcer made the switch from CA ARCserve to NetBackup one year ago, the company has never looked back. ErgoGroup has increased its backup success rate from below 90 percent to more than 98 percent―a rate of reliability that ensures the company consistently meets its rigorous service level targets and delivers the operating confidence demanded by its outsourcing customers.

With its global businesses expanding, Fomento de Construcciones y Contratas needed to increase control of sensitive corporate data. It turned to Symantec for a cloud-based data loss prevention solution that has enhanced the information security team’s ability to detect sensitive data, centrally monitor how it is used, enforce data loss prevention policies, lower the total cost of solution ownership by 70 percent, and reduce compliance time for a key set of regulations by 50 percent.

“Garante Privacy.” It’s a phrase on the agenda of most Italian organizations, calling on them to maintain rigorous data privacy. So how did GE.SI.ass, a technology services provider to two of Italy’s leading insurance companies, react to this new data protection and compliance law? It standardized on an integrated set of Symantec security solutions. Replacing a fragmented portfolio of Trend Micro and Kaspersky security tools, the Symantec solution is protect¬ing insurance data, reducing risk, and demonstrating compliance to the Italian authorities in charge of Garante Privacy.

Her Majestry’s Government (HMG) is the governing body of the United Kingdom, which makes new laws, holds the power to set taxes, and debates the issues of the day.

By standardizing on a comprehensive, integrated Symantec infrastructure (which includes NetBackup 7) Herefordshire Council achieved £900,000 ($1.3 million) cost avoidance through virtualization and saved £ 20,000 ($30,000) through deduplication, eliminating procurement of 10 terabytes of storage.

How does a U.K. hospice, with limited resources and budget, cost-effectively ensure data is available and secure? That was the conundrum facing Kirkwood Hospice, which provides specialist care for people facing life-threatening illness. By partnering with Symantec and its partner Aindale, the hospice has introduced a highly effective but simple data protection configuration, which supports the cost-effective backup and recovery of either the entire Windows system or individual files.

Lotte Group consolidated its data centers and turned to Symantec solutions for results that included backup success rates greater than 99%, a projected 23% reduction in TCO for data protection, and reallocation of a few dozen backup technicians to more valuable tasks.

By deploying hosted email and Web security solutions from MessageLabs, the company is saving thousands of dollars, reclaiming all the IT time formerly spent managing the appliance, and saving 60 hours a week for end users.

Cell phone chain mobilezone has more than 130 stores throughout Switzerland and it is dependent on software that can be implemented quickly, is easy to operate, and helps to provide an optimal service for internal customers.

Rice University is deploying Symantec Endpoint Virtualization Suite to stream applications to 500 desktop PCs in student labs. The university expects the solution to solve problems with last-minute requests for new applications and divergent versions of existing applications used by different departments on campus—without impacting the university’s base image.

Servicio Andaluz de Salud (SAS) provides healthcare services to the approximately 8.3 million citizens of Andalusia. Their focus on the citizen cascades to the charter of the IT organization. “The objective behind the public healthcare system is always the citizen”.

Siemens IT Solutions and Services Brasil provides business and information technology solutions. Results from Symantec products include a backup success rate over 99 percent, a data recovery rate of 100 percent, significant staff time savings, and one year of 100 percent availability for its SAP ERP system.

The Sisters of Mercy Health System needed to increase endpoint protection and streamline administration and compliance and turned to Symantec solutions to secure 30,000 endpoints, reclaim 500 security administration hours per year, reduce helpdesk calls regarding viruses by 90 percent, and streamline audit preparation from a month to a day.

Mention Open Source antispam freeware to Milan Slovák or Róbert Kocúr and you’re likely to be shown the door. These two expert IT security practitioners at Slovak Telecom were relying on this outmoded approach to tackling spam within the company’s ISP services, however, spam was rife, there were too many false-positive complaints, and the performance was lacklustre. By standardizing instead on Symantec BrightmailTM Traffic Shaper and Symantec BrightmailTM Message Filter, Slovak Telekom now has a highly effective spam filter which defends the ISP service against spam, phishing, and other unwanted email.

For more than 35 years, Tonar Industries has distributed passive and electromechanical components, including fans, capacitors, power supplies, relays, and LCD displays, to the original equipment manufacturing (OEM) market. For the past decade, Tonar has outsourced the management of its entire IT infrastructure to iFocus Solutions Corp. a Symantec partner.

Two years ago, Union Bank of Israel launched a revolutionary marketing strategy. “Your First Second Bank” is an intensive recruiting effort to attract new clients by motivating them to open a second bank account at Israel’s sixth largest bank. However, this can only be successfully achieved if a rigorous, intensive approach to information security is adopted. Union Bank deployed a holistic, unified endpoint security solution from Symantec .

Vivo, the largest mobile communications provider in the southern hemisphere with a Brazilian client base of more than 46 million, looked to Symantec to strengthen its security solutions to protect customer data and to optimize and secure its data center and storage management to support their customer’s increasing mobile communications demands.

John Koval is a one-person company named Voice-and-Data that keeps data backed up and networks secure for about 25 small companies in his North Carolina region. Koval has built up his customers’ confidence by specializing in Symantec products. And new products created specifically for small business make life much simpler for both Koval and his customers.

Why rely on multiple storage management and high availability solutions when one alone can achieve more for half the cost? It’s a straightforward question, and one that it didn’t take Warid Telecom long to answer. This fast-growing Pakistan mobile communications provider has recently deployed a new highly available server and storage infrastructure.

By standardizing on a centralized data protection and file and email archiving platform based on integrated Symantec technologies, Wolter & Dros is minimizing storage administration time, reclaiming 50 percent of online storage, and enabling greater business continuity.

In 2009, the Financial Investment Services and Capital Markets Act began requiring South Korean financial services firms to monitor internal communications to ensure that insider information does not inappropriately cross departmental boundaries. Woori Investment & Securities Company implemented Symantec Enterprise Vault to track and filter employees’ email communications.