Symantec SMB Specialization for Partners

Partners like you have proven expertise in providing solutions to Small and Medium sized businesses. At Symantec, we have introduced the SMB Specialization to recognize your expertise and to help you grow your business and drive revenues.

By increasing your knowledge of Symantec’s industry leading SMB solutions, you’ll be able to stay competitive in a growing market, increase your sales and receive even more benefits from Symantec.

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Benefits

Symantec Extended Terms Program
Eligible and approved SMB Specialized Partners can now participate in Symantec Extended Terms Program with a participating distribution partner. Running from August 10, 2009 - January 29, 2010, and at no cost to partners, the Symantec Extended Terms Program assists you manage your cash flow with confidence. The savings can be put to your bottom line, or extended to your customers to help them solve their most complex business problems and help you close more deals.

Download the Extended Terms Program Overview (PDF) today or visit PartnerNet at http://go.symantec.com/extendedterms/ for more information.

Exclusive Benefit for SMB Specialization members – Join the Aspire program and earn a 15% rebate
Eligible SMB Specialization members who enroll in the Aspire program can earn a unique 15% Aspire rebate – an additional 5% above the regular 10% rebate calculation offered to all other partners (Channel Registered and Silver partners only).

Connect to a Dedicated Sales team
SMB Specialization members have their own toll-free number to receive Priority access to Symantec’s Partner Hotline.

Tools and Resources to drive more sales

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Connect to Symantec Customers
SMB Specialization members receive a listing and their company logo on Symantec's Partner Locator, putting you in touch with thousands of potential Symantec customers looking for SMB Solutions. We have updated our advanced search capability in North America so customers can now search for SMB specific partners and only SMB Specialization members will be displayed (Partner Profile completion required).

Tools and Resources to drive more sales

• Receive Internal Licenses in addition to your SPP benefits for use on your internal production networks, training center or for customer demonstrations ¹
• Marked as an SMB Specialisation member on the Symantec Partner Locator to help customers search for and identify partners who can meet their specific SMB needs.

Need Support? Symantec’s got your back

• Access two free Technical Support incidents each year to resolve incidents for any Symantec Enterprise product² along with priority access to a Symantec Value Added Reseller (VAR) hotline for resolution of your general enquiries.

Show off your Achievements

• The Symantec SMB Specialization member certificate is available for download from the exclusive members only section of PartnerNet after program requirements are completed.
• Download the SMB Specialization logo for your business card.
• And don’t forget, Symantec’s Partner Locator will feature your business as an SMB Specialization member.

Let us know how we’re doing

Important communications tailored for SMB Specialization members, including news flashes, webcasts, product information, and policy information will be sent to you as available. Be sure to opt-in to email communications in PartnerNet to enable delivery of these important bulletins.

We also want to hear your feedback, so we’ll be sending you our annual Partner Satisfaction Survey to get your thoughts on how Symantec can continue to improve our business relationships and increase our mutual success.

¹Internal Licenses offered to members of the SMB Specialization are in addition to those received base on SPP Partner Level. Under the SMB Specialization a quantity of 50 users or 1 server is generally offered of the identified products.

²Technical Support Benefits are not cumulative, and those incidents provided to partners based on their SPP Level will take precedence.