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Symantec ServiceDesk

ServiceDesk is an automated incident response and problem resolution solution for quick, effective remediation of end user incidents, systemic problems and essential managed changes. ServiceDesk offers rapid install and configuration through a wizard-driven user interface and integrates directly with IT Management Suite to reduce service interruptions, accelerate service restorations, correct systemic issues and reduce downtime – saving valuable IT resources and expenses.
CUSTOMER SUCCESS
University of Oxford
Superlative client management for the oldest university in the English-speaking world.
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Awards

October 31, 2010: 2010 Redmond Magazine Readers Choice Awards

Many Symantec products are featured in the 2010 Redmond Readers Choice Awards.
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November 21, 2010: 2010 Windows IT Pro Editors' Best and Community Choice Awards

12 different Symantec products won gold, silver and bronze awards for "Editors' Best" - as well as 9 gold, 4 silver and 2 bronze awards for "Community Choice".

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