Frequently Asked Questions

Order Status

  • How do I check the status of my order?

Purchase Information

  • How do I place an order in the Symantec Store?
  • What is a Software Version Upgrade and who is eligible?
  • What is the status of my order?
  • Do I pay sales tax?
  • What are cookies and should I enable them in my browser?

Privacy and Security

  • What is your privacy policy?

Support

  • How do I download?
  • How do I activate my product?
  • What is the refund policy?
  • How can I get in touch with Customer Care for non-technical support issues?
  • How can I get in touch with Technical Support?