The individuals listed below are available to provide assistance and handle government affairs-related inquiries—not technical support. For technical assistance with our products, please visit the Technical Support
Cheri F. McGuire
Vice President, Global Government Affairs & Cybersecurity Policy
Cheri McGuire leads Symantec’s global public policy agenda and government engagement strategy. She works extensively with industry and governments: serving from 2010-2012 as Chair of the US IT Sector Coordinating Council; is a board member of the IT Industry Council and the US IT Office in China; and is a past board member of the IT-ISAC. Ms. McGuire is also a frequent presenter at international cyber conferences, and testified twice before the US Congress in 2013. Her past positions include: Acting Director and Deputy Director of the DHS National Cyber Security Division/US-CERT, and Director for Critical Infrastructure and Cybersecurity in Microsoft’s Trustworthy Computing Group.
Senior Director, Government Affairs EMEA,
Global CIP and Privacy Advisor
Ilias Chantzos is Senior Director of Symantec’s Government Affairs programs for Europe, Middle East & Africa and Global Advisor for Critical Infrastructure and Data Protection. Prior to this role in Symantec Chantzos managed for 5 years the Government Affairs Programs for EMEA and APJ regions. Before joining Symantec in 2004, Chantzos worked in the Directorate General Information Society of the European Commission focusing on information security policy. He also represented the European Commission in various international forums.
Director, Government Affairs, Global
Bill Wright is the Director of Cybersecurity Partnerships. He brings nearly 20 years of experience spanning the legal, policy, and operational spectrums of national security, law enforcement, and international partnerships. In addition to heading up the Norton Cybersecurity Institute program, Bill manages a number of global cybercrime and cybersecurity operational and policy partner relationships with governments and industry. Prior to joining Symantec, Bill was Staff Director and General Counsel for two U.S. Senate Subcommittees and served as the chief advisor to Senator Scott Brown for cybersecurity, national security and intelligence issues. Prior to the Senate, Bill was a Senior Operations Officer at the National Counterterrorism Center (NCTC) and held several positions at the U.S. Department of State.
Director, Federal Government Affairs
Dena Graziano serves as Director of Federal Government Affairs, where she is responsible for Symantec’s public policy development as well as political and strategic engagement with Capitol Hill. Prior to joining Symantec, Dena worked on Capitol Hill for 15 years, serving in various capacities in both the Senate and the House, including Communications Director for the House Homeland Security and Judiciary Committees, and as the Executive Assistant to the late Senator Ted Kennedy. Dena currently is a Member of the Infragard National Advisory Board.
Kai Koon Ng
Director, Government Affairs, APJ
Kai Koon Ng is Director for APJ Government Affairs. Kai Koon represents Symantec before government agencies and international organizations, advising on public policy issues, focusing on IT Security, data privacy and protection and critical infrastructure protection. He is also Vice-Chair for BSA India Country Committee with responsibility for policy matters. Prior to joining Symantec, Kai Koon was with the Infocomm Development Authority of Singapore (IDA), where he was responsible for the development of Singapore's IT sector.
Director, Canadian Government Affairs
Kerry Patterson-Baker is Director for Canadian Government Affairs where she acts as a senior corporate Liaison with all levels of government in Canada. Her role focuses on cyber-security, critical infrastructure protection, identity management and privacy. Prior to joining Symantec, Kerry held senior corporate roles with TD Bank, PricewaterhouseCoopers, HP and Microsoft. She has also worked as a senior consultant with Fleishman-Hillard, where her clients included the federal Departments of Foreign Affairs, International Trade, and Industry Canada. Prior to this, Kerry spent four years on Parliament Hill as a Legislative Assistant during the Mulroney Government’s second term.
Senior Policy Counsel, Cybersecurity and Identity
Jeff Greene is Senior Policy Counsel and covers issues including cybersecurity, identity management, and privacy, and works extensively with industry and the government. Prior to joining Symantec, he was Senior Counsel with the Senate Homeland Security and Governmental Affairs Committee, where he focused on cybersecurity and Homeland Defense issues. He also worked on the House Committee on Homeland Security and was counsel to the Senate’s Hurricane Katrina investigation. Before that he was an attorney with a Washington, D.C. law firm. Jeff currently serves as Vice-Chair of the Homeland Security Committee of the American Bar Association’s Section of Science & Technology Law and co-chair of the Supply Chain Working Group on the Information Technology Sector Coordinating Council.
Senior Manager, Government Affairs, EMEA
Zoltán Précsényi is a Senior Government Affairs Manager and represents Symantec before national, EU and international government bodies in the EMEA region. His areas of expertise include cybersecurity, critical infrastructure protection, cloud computing, cybercrime, data privacy and digital trust services. He also serves as issue leader for cybersecurity in various trade associations. Before joining Symantec, Zoltán was public affairs manager for the European Aluminium Association, with a focus on European competitiveness, sustainability and industrial standardization policies. Prior to that, he was advisor to a Hungarian Member of the European Parliament, covering transatlantic relations, innovation, energy and industry policies.
Senior Manager, Government Affairs, UK and
Carla Baker is a Senior Government Affairs Manager, responsible for driving the company’s public policy agenda in UK and Ireland and representing Symantec before public authorities, industry associations and trade bodies. Prior to joining Symantec, Carla was a director at Intellect, leading the trade association’s Cyber Security Programme. In this role she led the development of industry-wide policy positions on specific cyber related issues, informed the development of government policy and built successful relationships with senior government officials, Minister and MPs. Before joining Intellect, Carla worked for a number of government departments, working in a variety of roles ranging from facilitating procurement contracts to shaping the development of mental health legislation.
Senior Manager, Government Affairs, Greater
John Zhao is the Senior Government Affairs Manager for the Greater China Region. Prior to Symantec, John was the Head of Government Relations at BlackBerry China. Before that, John was the Deputy GM for Canada China Business Council in Beijing, in charge of government and media relations. A native of Beijing, John is a Chapter Board Member at the Chinese Overseas-educated Scholar Association. He chairs the Cybersecurity working groups at the U.S. Information Technology Office and at Business Software Alliance.
Senior Administrative Specialist
Ursula Bartlett is a Senior Administrative Specialist and Executive Assistant to Cheri McGuire in Washington, DC. Prior to joining Symantec, Ursula worked for fifteen years as an Executive Assistant and Office Manager for the City of Los Angeles Mayor’s Office of Federal Relations where she worked closely with the Deputy Mayor of Federal Relations, the Mayor of Los Angeles, and the DC staff. She holds a BA in Psychology from Ursuline College.