Symantec is dedicated to help customers and partners achieve significant and lasting value from Symantec solutions. Our primary focus is to enable customers to leverage Symantec products' operational functionality by providing tools, resources and technical assistance.
Licensing and Customer Account Issues / Customer Support
Customer Support provides non-technical assistance relating to Software License Activation; Software Version Upgrading and general account support, to help ensure the experience of doing business with Symantec meets your needs and exceeds your expectations.- Contact Customer Support By Phone
Hong Kong customers may call: 800 963 421
For Product Specific Support / Technical Support
Symantec’s Global Enterprise Support Services provide technical support programs tailored to meet customers varying business requirements.- For Online Technical Support
Search for quick answers in the Technical Support Knowledge Base.
Quickly create, update, and manage many of your support issues within MySupport.
Search through Product Forums on Symantec Technical Network. - Contact Technical Support By Phone
Hong Kong customers may call: +852 30 02 8539

