Customer Success

High-availability labor productivity gains of $1,447,022. Messaging security labor productivity gains and cost avoidance totaling $724,521. And server consolidation cost avoidance of $474,000. All of this and more have been achieved by 012 Smile.Communications―a leading Israeli telecommunications provider―in just over four years.

By deploying a suite of Symantec security and endpoint management solutions, 24 Hour Fitness has found actual and projected savings totaling $5.4 million from March 2008 through December 2010.

ALERT has configured the technology so that the management of data in international offices (Brazil, Singapore, the U.K., and the Netherlands) is centralized through Symantec Backup Exec.

Alghanim Industries deployed Altiris Client Management Suite from Symantec. The savings have been immense: average endpoint deployment time cut from one day to 40 minutes, service desk calls has shrunk from 1,000 per month to 300 per month, and the firm has introduced fast, efficient hardware independent imaging.

A longstanding relationship with Symantec Partner Wasatch Software and Symantec is helping American Equipment to lift its business to new heights.

Avago has created innovative technology, with more than 6,500 patents and a record for best on-time delivery. The company needed a cost-effective security solution to prevent viruses and workflow disruption for about 3,500 users. Avago turned to Symantec solutions to achieve fivefold faster patching and updating.

Azienda Provinciale per i Servizi Sanitari di Trento (APSS) in Italy, provides healthcare services within the Trento province. A blended Symantec archiving, endpoint security, and data protection solution is helping to reclaim storage (Symantec Enterprise Vault has reduced the size of APSS’ Exchange email archive by 46%), reduce costs, and streamline the management of the IT infrastructure.

Baat Accountants, a dynamic Netherlands-based accountancy practice reduced online storage by one third and saves €20,000 using Symantec Enterprise Vault.

Bank Vontobel AG an independent Swiss private bank and international asset management specialist with headquarters in Zurich opted for Symantec Enterprise Vault to meet FINMA, the Swiss financial supervisory authority requirements for securities transactions and all related legal information.

The Battery Source, a retailer of batteries in Las Vegas, moves thousands of batteries each month. Symantec Silver Partner Kortek Solutions assisted The Battery Source with Symantec security and data protection solutions for a decade. Two-thirds of email is now blocked as spam, saving users 30 to 60 minutes a day.

Bell America Mortgage, LLC was losing time and money due to spam and a cumbersome, ineffective endpoint security solution. The company turned to hosted endpoint security and messaging security solutions from Symantec, reclaiming more than 3,800 hours of staff productivity hours per year1 and increasing threat detection by 35-fold.

Cambridgeshire Bathrooms Ltd. turned IT into a business enabler from a business encumbrance with the assistance of Symantec Partner Vitality Consulting Services Ltd.

Cathay Organisation needed to protect data for its nine cinemas and turned to solutions from Symantec. Results include a 98% backup success rate, 100% file and server recovery success rates, and 24-fold faster server recovery times.

With Symantec NetBackup, Cbeyond has doubled its backup success rate to 90 percent while cutting the amount of time “babysitting” backups by two-thirds. Deduplication has helped Cbeyond avoid spending $250,000 on storage in just six months.

For China Construction Bank, the world’s second largest bank, its recovery time objective of 10 minutes posed an unacceptable risk. To avoid that risk, the bank turned to a high availability and disaster recovery solution from Symantec, and achieved both a RTO and RPO of zero, with failover so instantaneous there is not even a second of delay.

China Mobile Group Henan Company provides mobile service for Henan’s 100 million inhabitants. Formerly—and still informally—called Henan Mobile, the company became part of China Mobile Ltd. in 1999. China Mobile has both the largest mobile network and the largest mobile subscriber base in the world.

Using Veritas NetBackup and Symantec Enterprise Vault, the City of Miami Beach has spent 50 percent less time administering backups and performing discovery, avoided more than $19,800 in annual storage costs, and reduced its nightly backups from 16 hours to 9.

Founded in 1886, The Coca-Cola Company has operations in over 200 countries and more than 92,000 employees. Nearly 1.6 billion servings of refreshing drinks from The Coca-Cola Company are enjoyed every day.

Backup Exec has impacted this non-profit in both time savings and hard cost savings.

Dialog Telekom, Sri Lanka’s largest mobile carrier, switched from a leading antivirus product to Symantec Endpoint Protection. Security incidents are down very significantly, and IT staff can now manage desktop security at remote locations from a single console—allowing them to cut travel time in half. These efficiencies allowed for rapid growth without hiring additional support staff.

To provide a secondary storage tier between high-performance Fibre Channel disk and tape, Eletronorte is in the process of implementing Symantec Enterprise Vault Microsoft Exchange Mailbox Archiving and File System Archiving.

ElringKlinger AG designs and constructs components for the automotive industry and has been doing so for more than 100 years. Its best-selling product is its cylinder head gasket―a small component which may not be particularly expensive, but which can cause untold damage to a vehicle if it fails, in the worst case, destroying the engine. The German manufacturer archives its email communication with Symantec Enterprise Vault.

The Symantec technology partner Vitality Consulting Services has implemented an automated and cost-effective blend of Symantec data protection, endpoint security, and messaging security technologies at Erhardt & Warnell the UK-based property services organization, which have eliminated the 20 minutes wasted every day cleaning out spam and four hours of downtime every month caused by malware as well as capturing 99 percent of spam.

Members of First Tech Federal Credit Union (formerly Addison Avenue Federal Credit Union) are increasingly dependent on online tools. A Symantec two-factor user authentication solution that supports mobile users strengthened its competitive advantage.

With its global businesses expanding, Fomento de Construcciones y Contratas needed to increase control of sensitive corporate data. It turned to Symantec for a cloud-based data loss prevention solution that has enhanced the information security team’s ability to detect sensitive data, centrally monitor how it is used, enforce data loss prevention policies, lower the total cost of solution ownership by 70 percent, and reduce compliance time for a key set of regulations by 50 percent.

With Symantec endpoint security and data protection solutions, Fourth Wall Restaurants has had no significant disruption from malicious code since deployment, reclaimed 20 hours of backup administration time for more valuable projects, and realized up to fourfold faster backups due to deduplication.

“Garante Privacy.” It’s a phrase on the agenda of most Italian organizations, calling on them to maintain rigorous data privacy. So how did GE.SI.ass, a technology services provider to two of Italy’s leading insurance companies, react to this new data protection and compliance law? It standardized on an integrated set of Symantec security solutions. Replacing a fragmented portfolio of Trend Micro and Kaspersky security tools, the Symantec solution is protecting insurance data, reducing risk, and demonstrating compliance to the Italian authorities in charge of Garante Privacy.

General Air Service and Supply Company replaced a slow, crash-prone, poorly supported online filtering service with Symantec MessageLabs™ Email Security.cloud and Symantec MessageLabs™ Web Security.cloud. Web latency has disappeared, spam filtering is much improved, and support is fast and knowledgeable.

The customer in this TOEI Research is a large international bank that provides personal banking services—credit cards, loans, retail banking and wealth management—as well as commercial and investment services to millions of customers around the world.

With the loss of sensitive customer data at a related telecommunications company, Guangdong Mobile needed a solution to prevent data loss. The company turned to Symantec for its data loss prevention solution. Results include an 80% reduction in incidents of critical data sent out, and a 90% reduction in data auditing time.

With nine lines of business and approximately one million SKUs, HD Supply provides one of the most expansive product portfolios and services to professional customers in the infrastructure & energy, maintenance, repair & improvement and specialty construction markets. HD Supply turned to Symantec and Agilysys, Inc. for a clustering and storage management solution.

Her Majestry’s Government (HMG) is the governing body of the United Kingdom, which makes new laws, holds the power to set taxes, and debates the issues of the day.

By standardizing on a comprehensive, integrated Symantec infrastructure (which includes NetBackup 7) Herefordshire Council achieved £900,000 ($1.3 million) cost avoidance through virtualization and saved £ 20,000 ($30,000) through deduplication, eliminating procurement of 10 terabytes of storage.

Intellectual property (IP) is important to HIGEN Motor Co. The company did not have policies or systems in place to protect this asset. Symantec partner Daou Data was engaged to develop IP security policies, then implement a Symantec data loss prevention solution, and solutions for data protection and endpoint security.

As a financial services consultancy, the majority of ifb’s communication with its clients is electronic. In other words, important analyses and plans are sent by email―correspondence which should also be documented in the long-term. It is for this reason that the German company required an email archiving system and chose Symantec Enterprise Vault.

How does a U.K. hospice, with limited resources and budget, cost-effectively ensure data is available and secure? That was the conundrum facing Kirkwood Hospice, which provides specialist care for people facing life-threatening illness. By partnering with Symantec and its partner Aindale, the hospice has introduced a highly effective but simple data protection configuration, which supports the cost-effective backup and recovery of either the entire Windows system or individual files.

Longcheer Holdings Limited deployed Symantec data loss prevention solutions to automatically monitor both endpoints and the network. This complements Symantec endpoint protection and network access control solutions. Data loss incidents are down by more than 50 percent, and the prevention solutions achieved 100 percent payback within three months.

Lotte Group consolidated its data centers and turned to Symantec solutions for results that included backup success rates greater than 99%, a projected 23% reduction in TCO for data protection, and reallocation of a few dozen backup technicians to more valuable tasks.

Enterprise Vault 9.0 for Microsoft Exchange opened up a wealth of new opportunities for Marcegaglia S.p.a., including deduplication, enhanced discovery, and improved searching.

By deploying hosted email and Web security solutions from MessageLabs, the company is saving thousands of dollars, reclaiming all the IT time formerly spent managing the appliance, and saving 60 hours a week for end users.

Metrolina Nephorology Associates is able to focus on delivering care to its patients with the help of a NetX Appliance Server.

Cell phone chain mobilezone has more than 130 stores throughout Switzerland and it is dependent on software that can be implemented quickly, is easy to operate, and helps to provide an optimal service for internal customers.

Finnish manufacturing giant Moventas produces the gearing that powers the world’s growing population of wind turbines. Symantec is helping Moventas’ business with an integrated email archiving and endpoint security solution which ensures the cost-effective and reliable operation of up to 1,000 Exchange mailboxes worldwide and a fast, straightforward migration from IBM Lotus Notes to Exchange.

Northeastern Illinois University leveraged an IT consolidation program to simultaneously break down organizational silos, reduce costs, improve backup and restore processes and tighten messaging security. The consolidation program not only improved IT effectiveness, but sharply reduced its vulnerability to malicious email SPAM exploits.

Pepperweed Consulting—with about 80 employees and contractors working in 43 states—meets that challenge with information technology (IT), and uses Symantec solutions to back up and protect the information that is the lifeblood of its far-flung operations.

Portugal Telecom backs up two petabytes of data every week, manages approximately10,400 servers. ASymantec Backup Health Check highlighted PT as a beacon for best practice, high performance infrastructure management which reliably meets customer service level agreements and adheres to the highest levels of service availability. And one of the key technologies contributing to this success? NetBackup.

To facilitate faster deployment of workstations and increase standardization of the installed base, the regional council of Franche-Comté chose Altiris Deployment Solution from Symantec for all the high schools in Franche-Comté, covering around 15,000 workstations.

Rice University is deploying Symantec Endpoint Virtualization Suite to stream applications to 500 desktop PCs in student labs. The university expects the solution to solve problems with last-minute requests for new applications and divergent versions of existing applications used by different departments on campus—without impacting the university’s base image.

The Sisters of Mercy Health System needed to increase endpoint protection and streamline administration and compliance and turned to Symantec solutions to secure 30,000 endpoints, reclaim 500 security administration hours per year, reduce helpdesk calls regarding viruses by 90 percent, and streamline audit preparation from a month to a day.

Mention Open Source antispam freeware to Milan Slovák or Róbert Kocúr and you’re likely to be shown the door. These two expert IT security practitioners at Slovak Telecom were relying on this outmoded approach to tackling spam within the company’s ISP services, however, spam was rife, there were too many false-positive complaints, and the performance was lacklustre. By standardizing instead on Symantec BrightmailTM Traffic Shaper and Symantec BrightmailTM Message Filter, Slovak Telekom now has a highly effective spam filter which defends the ISP service against spam, phishing, and other unwanted email.

A Total Operational and Economic Impact (TOEI®) analysis by Alchemy Group, Inc. found that Symantec solutions delivered significant operational and economic benefits to THAI.

For more than 35 years, Tonar Industries has distributed passive and electromechanical components, including fans, capacitors, power supplies, relays, and LCD displays, to the original equipment manufacturing (OEM) market. For the past decade, Tonar has outsourced the management of its entire IT infrastructure to iFocus Solutions Corp. a Symantec partner.

Triton prides itself as a leader in the area of regulatory compliance, including its recent accommodation of remote key transport mandates. Implementation of Symantec’s Managed PKI Service allowed Triton minimized cost while maintaining the high levels of security for which they are renowned.

Two years ago, Union Bank of Israel launched a revolutionary marketing strategy. “Your First Second Bank” is an intensive recruiting effort to attract new clients by motivating them to open a second bank account at Israel’s sixth largest bank. However, this can only be successfully achieved if a rigorous, intensive approach to information security is adopted. Union Bank deployed a holistic, unified endpoint security solution from Symantec .

Vivo, the largest mobile communications provider in the southern hemisphere with a Brazilian client base of more than 46 million, looked to Symantec to strengthen its security solutions to protect customer data and to optimize and secure its data center and storage management to support their customer’s increasing mobile communications demands.

Why rely on multiple storage management and high availability solutions when one alone can achieve more for half the cost? It's a straightforward question, and one that it didn’t take Warid Telecom long to answer. This fast-growing Pakistan mobile communications provider has recently deployed a new highly available server and storage infrastructure.

The email filtering works reliably and trouble-free now. Email Security.cloud filters spam and threats efficiently outside of the corporate network. As a result, email traffic at Wimmer-Medien has been reduced by about 25 percent.

By standardizing on a centralized data protection and file and email archiving platform based on integrated Symantec technologies, Wolter & Dros is minimizing storage administration time, reclaiming 50 percent of online storage, and enabling greater business continuity.

In 2009, the Financial Investment Services and Capital Markets Act began requiring South Korean financial services firms to monitor internal communications to ensure that insider information does not inappropriately cross departmental boundaries. Woori Investment & Securities Company implemented Symantec Enterprise Vault to track and filter employees’ email communications.

Xchanging is now in the process of standardizing on Symantec to unify its data center infrastructure, increase availability, and ensure customer data is available―whatever happens. NetBackup 5000 Series appliances have helped achieve up to 90 percent rates of deduplication. There has been a 100 percent reduction in tapes held onsite for NetBackup, and Xchanging is benefiting from a unified, streamlined, and integrated storage infrastructure.

The Zhejiang Provincial Archives protect the cultural heritage of Zhejiang Province. Hundreds of thousands of records, preserving the memories of centuries of history. Most of the open archives are now digitized. Zhejiang Provincial Archives has deployed NetBackup at two departments so far, saving them 80 percent on backup storage costs.