IT Service Management

Overview
Manage the entire asset lifecycle actively and align service resources with ITIL to optimize your IT investments.
Benefits
  • Simplify implementation of out-of-box ITIL asset and service management processes
  • Track IT asset information and usage actively for reallocation and contract negotiation
  • Reduce incident resolution time with access to configuration details
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Related IT Projects
  • Asset Management
  • License Usage & Compliance
  • Service Management
Software
Total Management Suite
Service & Asset Management Suite
Asset Management Solution
ServiceDesk
Workflow
Services
Client Management Services
Server Management Services
Together, our software and services deliver a comprehensive solution for your business needs.

Click on a box to learn more about the software and services that are part of this solution.

Accolades
Redmond Magazine’s Most Valuable Product award for Altiris Workflow Solution from Symantec, 2008.
Altiris Asset Management Solution from Symantec wins Redmond Magazine’s Readers’ Choice Triple Crown award (three consecutive years) for Best Asset Management/Resource Inventory Product in 2008
Altiris Inventory Solution from Symantec awarded Preferred Product in Redmond Magazine’s Readers' Choice award for Best Asset Management/Resource Inventory Product in 2008
Featured Resources
  • White Papers
    Learn how to efficiently manage your IT asset life cycle

  • Podcasts
    Listen to the latest points of view on Security and Availability topics from industry experts

IT Service Management Forums

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ManageFusion 2009
Altiris solutions, now from Symantec