Norton Support for HP Customers
Important Information
Windows 7 and Norton products
Error: "3039,1" after you install
Internet Explorer 8 compatibility with Norton 2008 products
Download and reinstall your Norton product
Need help with a Norton 2006, 2007 or 2008 product?
How to contact support for your Norton 2009 or 2010 product
Norton 2010 Products
Error: "3039,1" after you install
Message: "Activation not complete: No response received from the Symantec server"
Error: "Unable to open this Norton product..." 8504,104
I cannot connect to the Internet even if I disable Norton
Virus Definitions download but date does not change after I click Fix Now
Norton program installation appears complete, but you cannot start the program
I do not see my issue listed here
Norton 2009 Products
Error: "Symantec Service Framework has encountered a problem and needs to close..."
Error: "Unable to open this Norton product..." (8504,4)
At Risk: "Norton Product Currently Disabled" is displayed
Definition Updates download but date does not change after you click Fix Now
I cannot connect to the Internet even if I disable Norton Internet Security
I do not see my issue listed here
Norton Online Backup
Getting started with Norton Online Backup
Add or remove a computer from Norton Online Backup account
Download the files from Norton 360 Online Backup using your Norton Online Backup account
Restore your files from Norton Online Backup
Reinstall Norton Online Backup
I do not see my issue listed here
Norton 360
Error: "Symantec Service Framework has encountered a problem and needs to close..."
Error: "Unable to open this Norton product..." (8504,4)
Error: "Setup has detected that a previous install or uninstall has been completed but requires a restart..."
I cannot connect to the Internet even if I disable Norton
Error: "3039,1" after you install Norton 360 Version 3.0
Error: "Another version of a Norton or Symantec product has been detected on this computer..."
I have a Red X displayed on my Norton 360 3.0
I do not see my issue listed here
Subscriptions and Activation
Subscription appears to have expired early
How to renew your subscription services
How to enter a renewal code or subscription key
How to recover your product key
Problems with subscriptions not listed
Problems with product activation not listed
LiveUpdate Errors
Error: "Unable to connect to the Norton LiveUpdate server. Please check your Internet connection" (8921,229)
Error: "LU1825: . . ." when you run LiveUpdate
Error: "LU1821: This update failed . . . "
Error: "LU1845: . . . " when you run LiveUpdate
LiveUpdate fails to install updates
How to...
Create a Norton Account from your 2009 product
Scheduling a full system scan with Norton AntiVirus 2009
Setting up Identity Safe for the first time (2009)
Scan your computer for risks using a Norton 2009 program
Run LiveUpdate
Update virus definition files manually
Useful Links
Norton Account Information for 2008 products
Norton Removal Tool
Download or Run Support Tools
Virus Removal Tools
Symantec Security Check
Top Technical Issues
HP Support
HP Support
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