Assistance & Information


Customer Care responds to non-technical licensing and serialization questions related to Symantec's Enterprise products. For technical product assistance, please select your Symantec product to access Technical Support.



How do I know if I'm an Enterprise customer?
Enterprise Customers
Enterprise customers include businesses of every size, as well as government agencies. However, if you are a small business, you may have purchased one of our consumer products, supported through our Home & Home Office support site.

Not an Enterprise customer? Try: Home & Home Office Support



Customer Care Information Center

Symantec’s Customer Care Information Center provides comprehensive online resources to answer your Customer Care questions.
Visit Customer Care Information Center.

Still need help? Contact Customer Care by Phone (or Email where available).