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Contact Us

Contact Us
You will find here contact information for Customer Care, Technical Support and Sales, divided between Domestic Users and Corporate Customers. We also provide contact info for partners, members of the press and investors.
Along with the contact information you will find links to our communities, where you can share your ideas and feedback.

Enterprise Customers

Customer Care

Enterprise Customer Care responds to non-technical licensing and serialization questions on Symantec's enterprise products.

Technical Support

Visit the Enterprise Support site to access knowledgebase documents and other support information and services.

Enterprise sales (Purchases and Renewals)

Symantec Connect

Symantec Connect, the enterprise technical community.

Investor relations

Verisign Services

MessageLabs Services

Home Customers

Customer Service

Customer Service responds to questions about:
  • Subscriptions
  • Product Activation
  • Product Download
  • Returns
  • Rebates
  • Online store

Technical Support

Choose a specific product to find quick answers to common issues and find the appropriate support contact information. We offer several contact options for your convenience.
Select your product

Support for pre-installed Norton products

If your Norton product came with your computer or internet service, click here.

Norton Community

Norton users community.

World Headquarters

Symantec
350 Ellis Street
Mountain View, CA 94043