New Partner Support Center and Renewals Partner Portal Aim to Generate More Business Opportunities
SINGAPORE – February 23, 2011 –
Symantec Corp. (Nasdaq: SYMC) today announced two new channel resources in Asia Pacific and Japan aimed at helping Symantec partners generate new business for their organisation. The Symantec Partner Support Centre for Marketing is a new resource to help partners make the most of all the available awareness and marketing programs to help them build new leads. The new Renewals Partner Portal provides a one-stop location for channel partners to simply and easily view and manage all their renewals sales opportunities.
"Our channel partners want us to make it as simple and easy as possible for them to accelerate their business with Symantec and with these two new resources our goal is to help in simplifying the business process for our partners," said David Dzienciol, Symantec’s vice president for Channels and SMB in Asia Pacific and Japan. "Symantec is committed to equipping our channel partners with resources that increase their leads pipeline and extend their market reach. The Partner Support Centre and Renewals Partner Portal are effective tools to drive revenue opportunities for Symantec partners."
Partner Support Center
Symantec’s Partner Support Centre for Marketing acts as a help desk for partners wanting to leverage the broad range of marketing tools and programs available to them to generate new business and maximise their participation in the Symantec Partner Program. It provides partners with a single resource for all campaigns, promotions, resources and tools to help them get the most of their investment in Symantec.
In addition, the centre also includes proactive outreach to partners across segments to assist in the utilisation of resources and generate more revenue with Symantec solutions. The Symantec Partner Support Centre for Marketing is currently available in English, Japanese, Mandarin, Cantonese, Korean, Malay, Indonesian, and Thai languages.
Renewals Partner Portal
Symantec’s Renewals Partner Portal is designed to provide channel partners with a simple view to manage their renewals sales opportunities, which helps to ensure the continuity of their customers’ licensing requirements. The self-service portal provides user-friendly and automated features to assist channel partners in issuing quotes, co-termination quotes (to align expiry dates of customer licenses), extracting business data, and managing recurring business opportunities in real time.
By allowing partners to view upcoming renewals opportunities and the latest order status, the portal enables partners to manage their business opportunities more efficiently. The portal is currently available to partners in Asia Pacific in English only. At present it is not available in China, Taiwan and Japan.
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