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Contact Us

Contact Us

Symantec wants to hear from you.

Whether you are a home customer, business customer, member of the press, investor, analyst, or prospective partner, we are here to serve your needs. Please use the information on this page to locate the appropriate contact options for your situation.

Enterprise Customers

Customer Care

Customer Care responds to non-technical licensing and serialization questions on Symantec's Enterprise products, including:
  • Licensing Support Services
  • Enterprise Contract Programs
  • Account Data Services

Technical Support

Visit the Enterprise Support site to access knowledgebase documents and other support information and services.

Norton Customers

Norton Product Support

Norton Support can answer all your questions related to the purchase and use of the Norton products.

Norton Support can help with:
  • Product Download and Installation
  • Product Activation
  • Subscriptions
  • Norton Online Store Orders
  • Returns
  • Rebates
  • Product Errors
Visit Norton Support for quick answers to common issues and to find the appropriate support contact information. We offer several contact options for your convenience.

World Headquarters

Symantec
350 Ellis Street
Mountain View, CA 94043