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Symantec pcAnywhere

Remote desktop and remote access software solution for faster help desk support and issue resolution

Symantec pcAnywhere 12.5 is the world’s leading remote access software solution. It lets you manage computers efficiently, resolve helpdesk issues quickly, and connect to remote devices simply and securely. New features of this software include smart card authentication and native whiteboard support, while continuing to enable remote users to find, connect to, and control the hosts they need.

Key Features

  • Simplified GUI and improved connection options.
  • Provides unparalleled functionality: secure remote control, file transfer, command queue, remote management, quick deploy, and connect.
  • Provides efficient, flexible, and secure remote access to facilitate troubleshooting and quick remediation, overcome user errors, and decrease problem resolution time.
  • Provides the ability to manage local and remote devices allowing you to have greater control and reach throughout your IT infrastructure.

Key Benefits

  • An easy to use remote access system with streamlined connectivity and greater remote platform support.
  • Easily connect to a desktop or server – anytime, from anywhere, even when using routers and firewalls.
  • Reduce security breaches by using certified secure remote control and multiple layers of security.
  • Extensive Remote Management capabilities can resolve many common problems without the need for a full remote control session.