Managed Backup Services

Symantec Managed Backup Services
Video: Business Critical Services – Managed
Backup Services
  • Protect your data.
  • Protect your business.
  • Protect your reputation.

Information is the new currency in the 21st century. Veritas Managed Backup Services provides the information backup stability and predictability that you need and want to protect your data, your business and your reputation. By optimizing backup services operational efficiency, you can increase the value of your Veritas investment.

Proactive Monitoring and Management.

  • 24x7 monitoring – not just during business hours
  • Incident remediation – real time, even at 2 am
  • Storage vendor management – enables full end-to-end insight to backup infrastructure

World Class NetBackup Experts.

  • Advanced NetBackup event remediation
    • significantly decrease time to resolution – prevent the snowball affect
    • root cause analysis – prevent problems from reoccurring
  • Access to proactive and unparalleled Veritas NetBackup expertise
    • global community of technical services and R&D – boots on the groundfrontline access to problem solving expertise
      • improve backup and restore performance
      • feature adoption
  • Proactive planning and continuous improvements – because no environment is ever static
    • capacity planning
    • patch and upgrade environment

Business Outcomes

  • Guaranteed SLAs
    • SLAs are established and enforced – enjoy peace of mind knowing your data is available
    • 24x7 escalation and event management – rest easy knowing someone is minding the store
    • Backup success, repeat failures, restores response
  • Full transparency – no surprises
    • Access to real-time reports and metrics – insight at your fingertips whenever you want
    • Predictable costs – makes planning and forecasting less ambiguous
  • Operational excellence promotes maximized investment – gain improved efficiencies across the board
    • Focused priority with weekly, monthly, quarterly analysis reviews – meet personally with your dedicated account rep vs. reading another report
    • Harness NetBackup expertise – optimized system and resources, maximized product feature usage and first line access to best practices/IP - be among the first in line to get the latest benefit of global knowledge

Resources

Advisory Guide: Take a Proactive Approach to Backup and Recovery

This guide explains how a proactive approach is critical to the success of a backup and recovery environment.

Online Assessment

Enter information about your backup environment to learn how Symantec Managed Backup can help.

Environment Questionnaire

Obtain additional information specific to your backup environment, complete our questionnaire.

Advisory Guide: Preparing for the Storm, Effective Data Backup and Recovery

This guide explores how organizations can use next generation technologies and process to deliver a more effective backup and recovery service.

CONTACT US

Additional Resources

Online Assessment

Enter information about your backup environment to learn how Symantec Managed Backup can help.

Environment Questionnaire

Obtain additional information specific to your backup environment, complete our questionnaire.

Product Related to this Service

NetBackup Appliances