Support Services

Support Services
Our Support Services team partners with your organization to help you get the most from your Symantec technology investments. The right technical support plan is vital to any IT risk management program. Our Support Services offerings are designed to maximize system uptime, resolve issues quickly, and reduce internal IT costs.
Business Critical Services extends beyond rapid break-fix technical support with proactive services and specialized support staff that develop an in-depth understanding of your business IT needs: stabilizing your infrastructure, optimizing your IT operations, rapid response when you need it. That’s more than just support—that’s Business Critical Services.

Support Services Offerings

The right support plan is vital to any IT risk management program. Our Support Services offerings are designed to maximize uptime, resolve issues quickly, and reduce internal IT costs.

Appliance Support

Symantec Appliance Support Services help you keep your systems up and running and your staff working efficiently.

Essential Support

The recommended minimum level of support for most enterprises. It provides 24x7 access to Support Services expert engineers.

Business Critical Services Support

Business Critical Services offers you the highest level of optimization and stabilization for your Symantec technologies

Customer Success

Explore what our customers have to say about Support Services.

Wotif.com

Wotif.com uses Symantec Essential Support Services for 24×7 support, simplifying the responsibilities of the Wotif.com IT staff.

Orange Business Services

Orange Business Services leverages Symantec’s Business Critical Services to maintain high availability and reliability of mission critical systems.

Amway (China) Co. Ltd.

Reclaiming 1,000 productivity hours a year with Symantec solutions.

Amway Korea

Reducing security violations nearly 100% with solutions from Symantec and Karmaworks.

CONTACT US

  • +65 6823 20 22