Support Services Offerings
Business Critical Services Premier is Symantec’s premium Support Services offering, designed to simplify, maximize and protect your IT environment. Simplify your support with a single point of contact who understands your business needs. Maximize the return from your technology investment. Protect yourself from downtime with staff training, proactive assistance and planning.
Expand your IT team with direct access to a designated Symantec engineer with deep product expertise and personalized knowledge of your IT environment.
The standard level of support for most enterprises, featuring access to Symantec’s expert Support Services engineers 24 hours a day, seven days a week, 365 days a year.
Symantec Appliance Support Services help you keep your systems up and running and your staff working efficiently.