Exams and Testing Process

Transition to Pearson VUE - New Exam Delivery Partner
Click here for the detailed list of frequently asked questions (FAQ).

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What are Symantec's certification exams like?
Each certification exam is an electronic performance-based, multiple-choice examination that gives you the opportunity to demonstrate your mastery of critical skills sets against published objectives. Qualified proctors through independent test centers, on Symantec's behalf, administer the certification exams. Each exam has a predefined time allowed. Please confirm timing allotted when registering for your exam. All exams are closed book, which means you may not have any printed material, computers or calculators with you during the exam. Upon completion of your exam you will receive immediate on screen feedback on your scoring.

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Certification exam fees
The fee for a standard released Certification exam in North America is $150 USD.

See exam prices by country/region:
Symantec reserves the right to change exam fees at any time. Always check the delivery vendors website to verify exams costs, schedules, and locations.

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Symantec Exam Delivery Provider
Effective June 24, 2013, all Symantec certification exams will be taken exclusively at Pearson VUE Testing Centers worldwide. Our current relationship with Prometric will remain through 11:59pm CDT on June 23, 2013. Candidates may continue to take exams and use Prometric exam vouchers at Prometric Testing Centers worldwide until that date.

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Obtaining Symantec Certification
To become Symantec certified, candidates must pass exam(s) available through Prometric testing centers. To assist in preparation for the certification exams, candidates are strongly encouraged to attend training course(s) available through Symantec, in addition to meeting any necessary prerequisites, on-the-job experience, and study. Be cautioned that attendance in a training course does not guarantee passage of a certification exam. See the Symantec Training Paths and Certification Exam preparation information.

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Test Center Availability
Symantec’s goal is that no candidate will need to travel more than 30 miles to reach a test center. To find out about a test center in your area, please visit Prometric for exams delivered through June 23, 2013 and Pearson VUE for exams delivered effective June 24, 2013 onwards.

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About Prometric and Pearson VUE
Effective June 24, 2013, all Symantec certification exams will be taken exclusively at Pearson VUE Testing Centers worldwide. Our current relationship with Prometric will remain through 11:59pm CDT on June 23, 2013. Candidates may continue to take exams and use Prometric exam vouchers at Prometric Testing Centers worldwide until that date. Pearson VUE provides a full suite of services from test development to data management and is widely known as a leading provider of global computer-based testing solutions for information technology, academic, government, and professional testing programs. They deliver exams through the world’s most comprehensive and secure network of test centers in more than 175 countries. Pearson VUE is a business of Pearson (NYSE: PSO; LSE: PSON), the international education and information company.

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Registering for an exam
The certification exams are administered through Prometric Worldwide Test Centers. Candidates are required to obtain a "Prometric Identification/Login and Password (ID)" prior to registering for any exams.
Candidates can choose from several registration methods:
1. Online
The most convenient and efficient means of scheduling examinations is through Prometric’s online registration system. This system allows candidates to access real-time scheduling 24 hours a day, 7 days a week. Candidates can select their preferred testing date and location, receive immediate on-screen confirmation as well as a follow up email confirming their appointment details. Prometric displays the Symantec logo and test program details on the http://www.prometric.com/symantec scheduling and registration Web site.
2. Via Telephone
Prometric supports a global contact center organization providing Symantec candidates a convenient means to schedule their test appointment via telephone. These phone numbers are available at Prometric.com. US candidates can call 1-866-891-6397.
3. At the Test Center
Of course, candidates can also schedule their examination in person at their local Prometric test center or by calling the local test center (numbers are listed at Prometric.com. Each test center uses a local scheduling system that is directly tied into the centralized scheduling database and offers instant appointment confirmation.

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After Successful Completion
Upon successful completion of the exam, you will receive the Symantec Certification welcome kit (including your certificate) and access to the Symantec Certified logo to use on your business cards. You will also gain:
  • Instant credibility and market recognition—Skills verified by Symantec put you in an elite group of experts who are uniquely equipped with the abilities required to implement and manage Symantec solutions
  • Greater potential for career advancement—Distinguishing yourself with a Symantec Certification increases your opportunities for advancement

Contact the Symantec Certification Team

Can't find what you're looking for? If you have questions or need further assistance, send an email to global_exams@symantec.com.