Symantec.com > Business > Services > Remote Expert Services

Remote Expert Services

Symantec reseller partners offer a variety of services and network configuration at reasonable fees, and are a small-to-medium business customer's best source for services.

Remote Expert Services (RES) is a family of standardized, low cost services that compliment consulting and managed services. They are designed to assist small-to-medium sized businesses in the installation and optimization of key Symantec volume products and the assessment, optimization and monitoring of their information technology systems. Remote Expert Services were designed to be sold by our partners who serve the SMB marketplace and developed for customers that are too small to be serviced profitably by most partner organizations. Key RES features include:

  • Remote delivery
  • Standardized
  • Low Cost
  • Fixed Price, Hours or Incident Based
  • Predefined Scope of Work
  • Not SLA based
  • Available through all Channels


Currently available:

Remote Expert Installation Services*

Why install yourself? Let us install it for you.
The REIS service provides a fast, virtually “hands free” installation and upgrade service using remote Symantec technology and expert technicians to small, qualified organizations.




*available in USA only