Reading, UK. – November 16th, 2011 – Symantec Corp. (Nasdaq: SYMC) today unveiled its Managed Service Provider (MSP) strategy, designed to make it easier and more cost effective for partners to deliver Symantec's market leading backup and security solutions as managed services. Symantec is committed to providing service providers with trusted solutions, flexible deployment options and innovative programs that enable them to differentiate their services, optimize opportunities and accelerate profitability.
Through new and expanded integration with leading remote monitoring and management (RMM) platforms and new cloud-based offerings, Symantec is helping partners more effectively deliver and manage multiple products and services while minimizing added overhead costs. Symantec’s MSP strategy also includes the ExSP Licensing Program
, a pay-as-you go subscription licensing model designed for service providers, and a recently enhanced SMB Specialization program with benefits for service provider partners, including a brand new partner-specific technical support offerings that is currently being rolled out to all SMB Specialist partners across EMEA.
RMM Integration Symantec Backup Exec 2010, Backup Exec 2010 for Windows Small Business Server, Symantec Endpoint Protection 12.1, and Endpoint Protection 12.1 Small Business Edition integrate with leading RMM platforms, including Level Platforms, Kaseya, LabTech, Storage Online and N-able. This integration allows Symantec partners to more easily than before deploy, monitor, and manage their customer’s backup and security solutions to reduce costs and deliver improved service to their customers.
Innovation in Cloud Security and Backup
Symantec Backup Exec 2010 now delivers new private cloud services to enable partner to backup and manage multiple customers through a single, secure Backup Exec console and provide integrated off-site protection through any partner infrastructure. Backup Exec private cloud services are free to customers and partners on maintenance today and is easily customizable so that it can be leveraged with or without RMM platform integration.
In addition, Symantec partners can leverage and tie Symantec cloud-based security and backup products into their existing MSP offerings. Symantec Backup Exec.cloud and Symantec Endpoint Protection.cloud are quick to set-up and can be managed through a single console hosted in the cloud by Symantec. For many smaller IT environments this is an optimal solution as it doesn’t require any added hardware investment and both partners and customers can benefit from Symantec’s subscription-based licensing model.
Partner Program Benefits Symantec's ExSP licensing Program offers Symantec partners of all sizes the choice of buying Symantec software in a monthly subscription-based model, providing them with greater flexibility in how they deliver solutions to their customers. The program rewards service partners for their growth by reducing licensing costs as their volume of business increases. The Symantec ExSP Licensing Program is open to partners enrolled in Symantec’s Partner Program who are qualified service providers.
“We’ve been hearing loud and clear that our partners want more opportunities when it comes to delivering and managing services to their customers and we're committed to giving them more opportunities to grow their services businesses with Symantec. With Symantec's trusted solutions, flexible deployment options and innovative programs such as ExSP, Service Provider and MSP’s are empowered to differentiate their services, maximize opportunities and accelerate profitability.”
--Jason Ellis, vice president, EMEA Channel Sales, Symantec
“niu Solutions has historically used ExSP for our email security offerings. More recently however, Symantec has worked closely with us to develop and integrate its technology within our Security Operations Centre, enabling us to deliver powerful compliance-led managed IT security services to our customers. With Symantec’s solutions for security and mobile device management we have broadened our services and management platform, helping support our customers’ changing requirements as, for example, trends in BYOD (bring your own device) and virtualisation evolve.
-- Darren Pitman, Business Assurance Manager, niu Solutions UK
“Sytec began providing Managed Services to customers in July 2000. By taking responsibility for safety and security, Sytec’s offer is simple to understand and now backed by Symantec, who provide Enterprise level support with 24 x 7 operation, Sytec’s reputation for staying ahead of customer’s needs is secure. Gareth Brown, Managing Director at Sytec, says “Into the future, safety and security will continue to extend across our information driven lives, Sytec have chosen to engage with Symantec who have committed to be ahead of protecting more risks across more points. We have selected to work exclusively with Symantec to protect all our customers.”
-- Gareth Brown, Managing Director, Sytec, UK
“As an early adopter of ExSP, Securicom has utilised Symantec's solutions for more than three years. The ExSP program offers Securicom flexible deployment options and has allowed us to differentiate our services, maximize opportunities and accelerate profitability. Symantec’s investment in integration with RMM’s and programs for Service Providers shows that our decision to partner with Symantec is now even more rewarding.”
-- Brett Casey, CEO, Securicom IT Solutions (Pty) Ltd, South Africa
Symantec (Nasdaq: SYMC) is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at www.symantec.com
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