Highlights
- Increasing emphasis on Availability and Performance Risks, to balance the Security and Compliance emphasis of the first report
- Although IT professionals agree with consumers about the severity of Data Leakage incidents, they may underestimate their frequency: see Security Risk and data leakage in Section 2
- IT professionals expect IT incidents to occur about once per month: see Incident rates and reactions in Section 3
- Process issues cause 53 percent of IT incidents—most often because no process is in place to manage the incident: see The importance of process controls in Section 4
- IT Risk Management is more than a defensive exercise—it identifies tradeoffs among risks, costs, and controls for confident, risk-aware pursuit of opportunities: see Process improvement disciplines in Section 5
Volume 1 Archive
IT Risk Management Report Volume 1 provided initial Symantec insights into respondent strengths and weaknesses in handling IT risks in a variety of areas. Findings were organized by process and technology controls for IT Risk Management as represented in ISO, ITIL and CobiT international standards.
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IT Risk Management Blog
Featured Videos
Customer's View of IT Risk Management
Symantec's Answers for IT Risk ManagementA conversation between André Gold, head of IT Risk Management at ING U.S. Financial Services, and Symantec.
IT Risk Management Challenge
Take the survey and participate in next year's IT Risk Management Report. You'll receive an individualized peer benchmark report that compares your organization to others in your industry. You can either:
Complete the survey online. Or download the survey, then fax it to 240-238-8706 or email it to inform@symantec.com.
Complete the survey online. Or download the survey, then fax it to 240-238-8706 or email it to inform@symantec.com.
