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Email Security.cloud

Always-on, inbound and outbound email security, with protection against targeted attacks, spear phishing, advanced malware, spam and bulk mail.
Cloud email security service filtering unwanted messages and protecting your mailboxes from targeted attacks. The service has self-learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. Supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services.

Key Features

Accurate and effective email spam and virus filter
  • Built upon big intelligence combined with multi-layered security, including Skeptic. The service is designed to protect against 99% of spam (95% double byte characters) and 100% protection from known and unknown viruses as defined in the SLA.
Skeptic scanning provides defense against spam, malware, phishing and targeted attacks
  • Able to detect new and sophisticated targeted attacks through detailed and predictive analysis.
Real-Time Link Following technology examines URLs
  • Protection against phishing, spear phishing and targeted attacks, link following will scan links in emails to test if sites contain malicious content.
Dependable service from the cloud
  • More than a decade has been spent delivering and continuously developing a highly accurate, effective cloud service for securing and managing your email. Backed by a comprehensive and meaningful service level agreement and supported by a global team of email security experts available and accessible 24/7.
Privacy and control
  • Granular policy-based encryption and advanced content filtering and data protection technologies that make it easier to protect and control sensitive data.

Key Benefits

  • Reduces complexity.
  • Increases employee productivity while reducing the risk of security breaches.
  • Enables businesses to enforce acceptable usage policies, reduce data loss, and maintain regulatory compliance.
  • Enables rapid implementation, delivers predictable costs, and reduces total cost of ownership.
  • Ensures the highest quality of service delivery.
  • Provides access to a dedicated team of email and security specialists who understand the importance of your email and service excellence.
Email Security.cloud protection is built upon big intelligence, and Symantec is continuously learning from the significant volume of emails that are filtered on behalf of customers. Backed by one of the world’s largest malware research organizations, the Symantec™ Global Intelligence Network is also fed by the millions of desktops, servers, and networks where Symantec security products are installed. In addition to vast intelligence, Email Security.cloud uses a variety of technologies to combat threats.
Skepticadvanced heuristic technology interprets and analyzes more than 8.4 billion email messages each month and 1.8 billion web requests each day that are collected by Symantec's global intelligence network to detect and block new forms of malware. This makes it possible to catch and help stop zero-day attacks and targeted threats that traditional anti-malware solutions typically miss. It also creates an intelligent, adaptable layer of protection that can stop malware as it evolves and changes.
Security Intelligence
Protect Against Spear Phishing and
Advanced Targeted Attacks
Real-Time Link Following traces full or shortened redirect links all the way back to their final destinations, analyzes the website content in real-time, and prevents emails with threat links from ever showing up in users’ inboxes.
Spam Protection is provided by a number of technologies, including traffic shaping, SMTP heuristics, recipient validation, block lists, and both inbound and outbound scanning to support a 99 percent spam capture SLA (95 percent for double-byte characters). Missed spam can be easily submitted to Symantec via the Email Submission Client. Bulk mail filters allow separate control over solicited messages, such as newsletters.
SPF (Sender Policy Framework) Authentication and DMARC Validation help prevent email spoofing. Symantec automatically checks if sending domain owners have a published SPF record or DMARC policy to confirm that an email is genuinely from that sender.
Well meaning and malicious insiders are putting organizations at risk of a breach by mishandling information, violating company policy and industry and government regulations, and not following safe business processes when it comes to handling company confidential information and intellectual property. Email Security.cloud offers multiple ways to protect sensitive information, including Data Protection, Policy Based Encryption, and Image Control.

Data Protection

Email Data Protection includes a policy configuration engine and compliance and regulatory-focused templates to easily create and enforce data protection policies. Enhanced reporting and content matching let administrators see when policies are violated. Policy resources, such as content keyword and regular expression lists, can be shared with the Web Data Protection service in Symantec Web Security.cloud to apply rules consistently across email and web.
Easy to set up and maintain, this cost-effective service helps reduce the risk of data loss and enables users to establish and enforce an acceptable use policy so employee email use can be more productive while upholding the privacy and compliance needs of the business. Data Protection analyzes multiple email components including email body, subject, and headers, as well as text within Microsoft Office® documents and PDFs that are embedded within emails or sent as attachments.

Policy Based Encryption

Policy Based Encryption is available as an add-on to Email Security.cloud that enforces email encryption based on pre-defined policies. It encrypts regardless of the recipients’ technology, while ensuring emails can be read on all devices, including mobile. Encryption of messages can be initiated manually by the user or automatically by policies set in Data Protection.
Email Safeguard or Data Protection is required for Policy-Based Encryption.

Image Control

Email Image Control scans emails and attachments to identify, control, and block inappropriate images from entering or leaving the organization. Particularly well-suited to the accurate detection of pornographic images, Image Composition Analysis (ICA) applies a comprehensive range of image-filtering algorithmic techniques, including facial recognition, body positioning analysis, texture, analysis, and flesh tone analysis.

Advanced Threat Protection: Email

Symantec™ Advanced Threat Protection: Email is an add-on to Symantec™ Email Security.cloud that provides detailed malware reporting and targeted attack identification to enable customers to analyze and quickly respond to threats.
Advanced Threat Protection: Email identifies targeted attacks via email against an organization or user to allow fast and efficient response. It provides detailed reporting with over 25 data points, and threats are assigned a severity level for easy prioritization.
Advanced Threat Protection: Email enables pulling malware reporting data on-demand for correlation across multiple security products. The latest raw CSV data can be pulled in near real-time via an authenticated URL without file imports or emailing data. Malicious URL search allows greater visibility into threats.

Features

  • Identifies malicious email attacks targeted to the organization or individual.
  • Provides over 25 data points of in-depth malware reporting, including URL information, malware category, detection method, and file hashes.
  • Assigns severity levels for fast and efficient response.
  • Adds malicious URL search to Track and Trace investigation page.
  • Provides an API to pull the latest data on-demand without importing or emailing files, enabling data to be fed to Security Information and Event Management (SIEM) systems.
Symantec offers two service plans for Email Security.cloud: Email Protect and Email Safeguard.

Email Protect

Provides accurate and effective spam and malware protection with Skeptic™ technology. Skeptic self-learning heuristic technology allows it to detect sophisticated attacks via predictive analysis. Real-Time Link Following is also included to protect against malicious URLs embedded in messages.

Email Safeguard

Includes all the features of Email Protect plus additional privacy and control features. Data Protection includes simple policy templates to address internal, legal, and regulatory compliance needs. Image Control can identify, control, and block inappropriate images from entering or leaving the organization. TLS Encryption links can be easily configured from within the management portal for secure message transport.

Add-Ons

Advanced Threat Protection: Email

Identifies targeted attacks via email against an organization or user to allow fast and efficient response. It also provides detailed reporting with over 25 data points, threat severity levels, and on-demand data feeds for correlation with other security systems, allowing greater visibility into threats.

Policy Based Encryption

Enforce email encryption based on pre-defined policies while ensuring emails can be read on all devices, including mobile.