Shanghai Telecom Co. Ltd.
Asia Pacific, Japan |
Shanghai Telecom implemented Symantec solutions for data protection, storage management, and availability, which doubled the backup success rate, enabled a 100% restore success rate, saved millions on storage hardware and three FTEs in management time, and provided 99.99% availability for critical applications, compared to 98 percent previously.
Success Details
Organization Profile
Shanghai Telecom sought to strengthen data protection and enable more efficient storage management while improving availability for critical customer-facing billing and CRM systems. In 2008, the company implemented solutions from Symantec that addressed each of these concerns. Results include a sixfold increase in the amount of backup jobs per day, a twofold improvement in the backup success rate, 100 percent successful restores, and multimillion-dollar savings on storage hardware. The company is saving more than the equivalent of three full time staff members in management time, and was able to eliminate I/O bottlenecks in its CRM system. Availability for critical applications now stands at 99.99 percent, compared to 98 percent previously.
