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TIVIT


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TIVIT needed to improve efficiency in how it delivered software to its non-BPO employees, drive out unnecessary costs, and reduce risk. It turned to an endpoint management solution from Symantec. Results include more than R$1,000,000 (about US$500,000) cost savings over three years, minutes to deploy software to users with self-service portal vs. 3-10 days, 35% reduction in corporate end user help desk calls, able to meter application usage and detect attempts to install illegal software.

Success Details



Organization Profile

  • Website: www.tivit.com.br
  • Industry: Technology, outsourcing
  • Headquarters: São Paulo, Brazil
  • Number of employees: 26,000
  • Slogan: Unique solutions for a complex world

Platforms

  • Applications: Microsoft Exchange Server, Microsoft Dynamics CRM, SAP, TOTVS
  • Client platforms: Windows 7 and XP
  • Server platforms: Server, Red Hat Linux, HP-UX, VMware, Hyper-V