Latin America |
A complex merger of six companies resulted in the formation of Vivo, the largest mobile communications provider in the southern hemisphere with a Brazilian client base of more than 46 million. To address the company’s main objective of increasing customer satisfaction, Vivo was challenged with building a new, consolidated IT infrastructure, optimizing processes, and merging diverse cultures. A key priority was to strengthen security using Symantec solutions to protect confidential customer data and business information. Vivo also relies on Symantec solutions to optimize and secure its data center and storage management in order to support their customer’s increasing demands for voice, data, SMS, and mobile broadband access anytime, anywhere.