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Discontinued Products

On July 2, 2012, Symantec announced the End of Life (“EOL”) of:
  • Symantec Mobile Security Suite for Windows® Mobile
  • Symantec Endpoint Protection Mobile Edition
  • Symantec Mobile Security for Symbian
The EOL includes any maintenance packs (MPs) and/or patches for each version of the products.
On the same day, Symantec announced the availability of Symantec Mobile Security that replaces the three products listed above.

Dear Symantec Customer,

If you are a customer with current Basic Maintenance support or Essential support, you will continue to receive content updates until January 2, 2015 (the End of Limited Support date) and Technical Support until March 3, 2015 (the End of Support Life date).
Symantec is committed to helping our customers achieve success with their Symantec solutions. If you have any questions or concerns, please contact your Symantec partner or account representative for more information. We appreciate your business and look forward to continuing to help manage and secure your mobile environment.
Thank you for using Symantec products and services.
Sincerely,
Symantec Corporation

End of Life Terms

End of Life

As of July 2, 2012, all versions in all released languages of Symantec Mobile Security Suite for Windows Mobile, Symantec Endpoint Protection Mobile Edition, and Symantec Mobile Security for Symbian – including any Maintenance Packs and/or patches for each version – will reach their End of Life (EOL).

Partial Support

Partial Support begins on 2 January 2015 for the products referenced below and will be provided until the End of Support Life as indicated in the table below. Our technical support engineers may provide you with known fixes/patches/workarounds, existing Maintenance Packs, or information from our Technical Knowledge Base in response to your request for assistance.

End of Support Life

Symantec will cease providing any and all levels of Standard Support or Partial Support, for Mobile Security Suite for Windows® Mobile 5.1, Mobile VPN 5.1, Endpoint Protection Mobile Edition 6.x and Network Access Control Mobile Edition 6.x on the dates indicated in the table below.
Symantec Product Version End of Life Clock Begins End of Limited Support and Start of Partial Support End of Support Life
Mobile Security Suite for Windows® Mobile 5.1 02 July 2012 02 January 2015 03 March 2015
Mobile VPN 5.1 02 July 2012 02 January 2015 03 March 2015
Endpoint Protection Mobile Edition 6.x 02 July 2012 02 January 2015 07 September 2016
Network Access Control Mobile Edition 6.x 02 July 2012 02 January 2015 07 September 2016