Best Practices

Best Practice Guidelines for Businesses | Best Practice Guidelines for Consumers

Best Practice Guidelines for Businesses

1. Employ defense-in-depth strategies: Emphasize multiple, overlapping, and mutually supportive defensive systems to guard against single-point failures in any specific technology or protection method. This should include the deployment of regularly updated firewalls, as well as gateway antivirus, intrusion detection, intrusion protection systems, and Web security gateway solutions throughout the network.
2. Monitor for network threat, vulnerabilities and brand abuse. Monitor for network intrusions, propagation attempts and other suspicious traffic patterns, identify attempted connections to known malicious or suspicious hosts. Receive alerts for new vulnerabilities and threats across vendor platforms for proactive remediation. Track brand abuse via domain alerting and fictitious Web site reporting.
3. Antivirus on endpoints is not enough: On endpoints, signature-based antivirus alone is not enough to protect against today’s threats and Web-based attack toolkits. Deploy and use a comprehensive endpoint security product that includes additional layers of protection including:
  • Endpoint intrusion prevention that protects against un-patched vulnerabilities from being exploited, protects against social engineering attacks and stops malware from reaching endpoints;
  • Browser protection for protection against obfuscated Web-based attacks;
  • Consider cloud-based malware prevention to provide proactive protection against unknown threats;
  • File and Web-based reputation solutions that provide a risk-and-reputation rating of any application and Web site to prevent rapidly mutating and polymorphic malware;
  • Behavioral prevention capabilities that look at the behavior of applications and malware and prevent malware;
  • Application control settings that can prevent applications and browser plug-ins from downloading unauthorized malicious content;
  • Device control settings that prevent and limit the types of USB devices to be used.
4. Secure your websites against MITM attacks and malware infection: Avoid compromising your trusted relationship with your customers by:
  • Implementing Always On SSL;
  • Scanning your website daily for malware;
  • Setting the secure flag for all session cookies;
  • Regularly assessing your website for vulnerabilities;
  • Choosing SSL Certificates with Extended Validation to display the green browser address bar to website users;
  • Displaying recognized trust marks in highly visible locations on your website to inspire trust and show customers your commitment to their security.
5. Make sure to get your digital certificates from an established, trustworthy certificate authority who demonstrates excellent security practices. Protect your private keys: Implement strong security practices to secure and protect your private keys, especially if you use digital certificates. Symantec recommends that organizations:
  • Use separate Test Signing and Release Signing infrastructures,
  • Store keys in secure, tamper-proof, cryptographic hardware devices, and
  • Implement physical security to protect your assets from theft.
6. Use encryption to protect sensitive data: Implement and enforce a security policy whereby sensitive data is encrypted. Access to sensitive information should be restricted. This should include a Data Loss Protection (DLP) solution, which is a system to identify, monitor, and protect data. This not only serves to prevent data breaches, but can also help mitigate the damage of potential data leaks from within an organization.
7. Use Data Loss Prevention to help prevent data breaches: Implement a DLP solution that can discover where sensitive data resides, monitor its use and protect it from loss. Data loss prevention should be implemented to monitor the flow of data as it leaves the organization over the network and monitor copying sensitive data to external devices or Web sites. DLP should be configured to identify and block suspicious copying or downloading of sensitive data. DLP should also be used to identify confidential or sensitive data assets on network file systems and PCs so that appropriate data protection measures like encryption can be used to reduce the risk of loss.
8. Implement a removable media policy. Where practical, restrict unauthorized devices such as external portable hard-drives and other removable media. Such devices can both introduce malware as well as facilitate intellectual property breaches—intentional or unintentional. If external media devices are permitted, automatically scan them for viruses upon connection to the network and use a DLP solution to monitor and restrict copying confidential data to unencrypted external storage devices.
9. Update your security countermeasures frequently and rapidly: With more than 403 million unique variants of malware detected by Symantec in 2011, enterprises should be updating security virus and intrusion prevention definitions at least daily, if not multiple times a day.
10. Be aggressive on your updating and patching: Update, patch and migrate from outdated and insecure browsers, applications and browser plug-ins to the latest available versions using the vendors’ automatic update mechanisms. Most software vendors work diligently to patch exploited software vulnerabilities; however, such patches can only be effective if adopted in the field. Be wary of deploying standard corporate images containing older versions of browsers, applications, and browser plug-ins that are outdated and insecure. Wherever possible, automate patch deployments to maintain protection against vulnerabilities across the organization.
11. Enforce an effective password policy. Ensure passwords are strong; at least 8-10 characters long and include a mixture of letters and numbers. Encourage users to avoid re-using the same passwords on multiple Web sites and sharing of passwords with others should be forbidden. Passwords should be changed regularly, at least every 90 days. Avoid writing down passwords.
12. Restrict email attachments: Configure mail servers to block or remove email that contains file attachments that are commonly used to spread viruses, such as .VBS, .BAT, .EXE, .PIF, and .SCR files. Enterprises should investigate policies for .PDFs that are allowed to be included as email attachments.
13. Ensure that you have infection and incident response procedures in place:
  • Ensure that you have your security vendors contact information, know who you will call, and what steps you will take if you have one or more infected systems;
  • Ensure that a backup-and-restore solution is in place in order to restore lost or compromised data in the event of successful attack or catastrophic data loss;
  • Make use of post-infection detection capabilities from Web gateway, endpoint security solutions and firewalls to identify infected systems;
  • Isolate infected computers to prevent the risk of further infection within the organization;
  • If network services are exploited by malicious code or some other threat, disable or block access to those services until a patch is applied;
  • Perform a forensic analysis on any infected computers and restore those using trusted media.
14. Educate users on the changed threat landscape:
  • Do not open attachments unless they are expected and come from a known and trusted source, and do not execute software that is downloaded from the Internet (if such actions are permitted) unless the download has been scanned for viruses;
  • Be cautious when clicking on URLs in emails or social media programs, even when coming from trusted sources and friends;
  • Do not click on shortened URLs without previewing or expanding them first using available tools and plug-ins;
  • Recommend that users be cautious of information they provide on social networking solutions that could be used to target them in an attack or trick them to open malicious URLs or attachments;
  • Be suspicious of search engine results and only click through to trusted sources when conducting searches—especially on topics that are hot in the media;
  • Deploy Web browser URL reputation plug-in solutions that display the reputation of Web sites from searches;
  • Only download software (if allowed) from corporate shares or directly from the vendors Web site;
  • If users see a warning indicating that they are “infected” after clicking on a URL or using a search engine (fake antivirus infections), have users close or quit the browser using Alt-F4, CTRL+W or the task manager.
  • Advise users to make sure they are using a modern browser and operating system and to keep their systems current with security updates.
  • Instruct users to look for a green browser address bar, HTTPS, and trust marks on any websites where they login or share any personal information.