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Definition
Establishing processes for managing the lifecycle of software assets such as applications, patches, operating systems, and hot fixes for clients and servers
Challenges
- Difficulty understanding which systems require patches and which are up to date
- Manually managing patch process resulting in inefficiency and errors
- Reducing security exposure by ensuring all devices are compliant with patch requirements
- Minimizing end-user downtime due to poor application or patch deployments
- Constantly responding to incidents rather than proactively managing day-to-day procedures
Symantec Solution: Endpoint Management
Reduces IT costs and complexities while improving efficiencies with comprehensive, integrated client and server management.
- Manage and analyze client machines and servers for software updates, patches or upgrades
- Reduce system vulnerabilities, chance for human error, deployment time and overhead by automating the software update and patching process
- Shorten the time it takes to make changes within scheduled software maintenance windows
- Automate repetitive, time-consuming IT tasks to reduce operational costs
