Contact
Channel Sales Support
Channel Sales Support can assist with:
- Pre-Sales Reseller Phone and E-mail Support
- SLED Opportunity Support
- SKUs/Part Numbers and Pre-Sales Product Information
- Product Education/Training Sales Routing
- RMAs (Return Material Authorizations)
- eSPAs (Late Renewal Exceptions and other special exceptions)
- Oracle Account Exports
- Order On-Hold Resolution Assistance
- Co-Term Quotes and Promotional Quotes
- Competitive Displacement Bid Quotes – If your customer currently has or is looking at a competitor’s product, we will provide options to win the business from the competition.
- Access to Level 1 SE Support
| Phone: |
(888) 780-7962 Option 1 (Mon - Fri 6:00 AM - 4:00 PM PST) |
| E-mail: |
cis@symantec.com |
Customer Care and Licensing
Customer Care and Licensing can assist with:
Technical Support (Business)
PartnerNet
Norton Support
