1. /
  2. Produits et solutions/
  3. Produits/
  4. Endpoint Management powered by Altiris Technology/
  5. ServiceDesk

Symantec ServiceDesk

ServiceDesk est une solution automatique de réponse aux incidents et de résolution des problèmes. Cet outil permet de résoudre rapidement et efficacement les incidents des utilisateurs finaux et des systèmes, et de gérer les modifications majeures. La solution ServiceDesk s'installe et se configure rapidement grâce à un assistant. Elle s'intègre directement à IT Management Suite pour réduire les interruptions de services, accélérer les restaurations de services, résoudre les problèmes de systèmes et réduire les temps d'arrêt, tout en économisant des ressources informatiques précieuses et en limitant les dépenses.

Témoignages clients

ARGOL S.p.a.

When ARGOL deployed its integrated Symantec endpoint security, security management, and data protection solution, the Italian logistics provider was surprised how quickly the results were delivered. Within one year, the company had cut the volume of security related enquiries to its help desk by 80 percent, reduced the backup window for file servers and email content by 50 percent, and freed up 20 percent of its existing disk storage space for critical applications.  Afficher le témoignage

Lotus F1 Team

Symantec a thriving technology partner of the Lotus F1 Team for more than a decade, providing world-class availability, data management, and security solutions. The integrated technologies and services have also helped drive operational efficiencies (saving $2.5 million per year in tangible, measured cost savings), and spearhead the move to cloud, virtual, and mobile computing. Afficher le témoignage

University of Oxford

University of Oxford deployed Altiris Client Management Suite, and the benefits have been substantial. Afficher le témoignage

Bottero S.p.A.

By standardizing on Symantec, Bottero is increasing its day-to-day IT administration productivity by 50 percent and achieved a complete return on its Symantec investment in 10 months. This solution also allows the company to achieve fast, effective backup and recovery of 12 offices centrally.  Afficher le témoignage

Fazer Group

By standardizing on a comprehensive, integrated suite of client management, endpoint security, and IT service management solutions from Symantec, Fazer Group is confident that its 5,000 endpoints are secure from attack and that its business would not be overwhelmed by security outbreaks. Ninety-nine percent of messaging spam is stopped before it hits the endpoints, and the company benefits from a modular approach to managing its diverse infrastructure.
 Afficher le témoignage

CONTACTEZ-NOUS