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Symantec.com > Home & Home Office > Support > Technical Support Policy

Technical Support Policy

This worldwide Technical Support Policy standardizes Symantec's product support policies for Home and Home Office Products.

Symantec offers online self-help, email, chat and phone support services to help customers resolve issues or answer the questions they may have about Symantec consumer products. Some of these services may require payment of a fee.

Symantec provides customers with easy access to online self-help that contains technical information and answers to commonly asked questions for each product version. Symantec encourages customers to use this resource first as an easy way to find answers to their questions.

What support is currently available for your product?

Choose your product from the list below to find out:

Norton 360

Norton AntiVirus

Norton Internet Security

Norton SystemWorks

Need information about a different product or version? Select it below:

Note: Symantec reserves the right to change its support policies at any time without notice.

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