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News Release

Norton Launches Industry’s First Security Membership Offering

New Norton One Delivers Comprehensive Protection and Personalised Service Across Devices
Reading, UK – 4 April 2012 – Norton by Symantec (NASDAQ: SYMC) today released Norton One, the security industry’s first membership offering.  In pilot since February, Norton One membership provides comprehensive protection across multiple devices, backed with a truly personalised experience and dedicated Norton One Advisors on hand to guide consumers every step of the way.  Norton One provides simple, cloud-based management for protection across PCs, Macs, Android-based phones and tablets.

“With Norton One, we are making security simple for consumers,” said Janice Chaffin, group president, Consumer Business Unit, Symantec.  “A Norton One membership gives our customers a level of attention far beyond that of a traditional security product with personalised, high-touch service and the assurance that all their devices are protected with one simple, integrated solution.”

A security membership provides consumers with a personalised experience, priority support, comprehensive care and exclusive benefits.  In addition to delivering best-in-class core protection technologies across multiple devices, the Norton One membership delivers these specific key benefits:
  • Personalised Experience – Each Norton One membership is uniquely tailored to the member’s individual security needs, allowing for customised communications and an entirely personalised experience.
  • Priority Support – Members enjoy a high level of service including exclusive access to Norton One Advisors in an estimated two minutes or less and an Instant Call Back option allowing members to choose when and how they wish to be contacted.  Norton One Advisors are dedicated to ensuring that members get the most out of their membership and that their families stay protected.
  • Comprehensive Care – In the unlikely event members think they may have a virus, Norton One Advisors are there.  Norton One Advisors will remove any malware on customers’ devices at no additional charge, as long as their Norton One account is active.
  • Exclusive Benefits – In addition to access to dedicated Norton One Advisors and unlimited virus protection assurance, members will receive exclusive special offers for Norton products and services.  Norton One membership grows with the changing needs of each member’s household and provides the flexibility to add additional devices to their membership or expand their online storage at any time for a prorated fee.
Norton One Pricing and Availability
Norton One is available for online purchase in the U.S., Canada, U.K., Ireland, Australia and New Zealand.  Norton One initially includes Norton 360 version 6.0, Norton Internet Security 2012, Norton Internet Security for Mac, Norton Mobile Security and 25 GB of online storage.  The price for one year of Norton One in the UK is £99, which includes protection for up to five interchangeable devices with the option to add more when needed, and premium services and automatic protection updates. All Norton One customers with an active account are eligible to download the latest product versions and updates during their paid period.

About Norton
Symantec’s Norton products protect consumers from cybercrime with technologies like antivirus, anti-spyware and internet security -- while also being light on system resources.  The company also provides services such as online backup, PC tuneup, and family online resources.  Fan Norton on Facebook at http://www.facebook.com/norton and follow @Norton_UK on Twitter.

About Symantec
Symantec is a global leader in providing security; storage and systems management solutions to help consumers and organisations secure and manage their information-driven world.  Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at www.symantec.com/en/uk .



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Forward Looking Statements:  Any forward-looking indication of plans for products is preliminary and all future release dates are tentative and are subject to change.  Any future release of the product or planned modifications to product capability, functionality or feature are subject to ongoing evaluation by Symantec, and may or may not be implemented and should not be considered firm commitments by Symantec and should not be relied upon in making purchasing decisions.