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Business Critical Services: Advanced Access

Business Critical Services Advanced Access offre accesso rapido ai tecnici di supporto di livello avanzato. Sei in cima alla coda di attesa telefonica e direttamente in contatto con un tecnico senior 24x7, 365 giorni all'anno, così i tuoi casi non rimarranno mai in attesa.

Vantaggi principali

  • Priorità nella coda di attesa telefonica
  • Accesso privilegiato ai nostri tecnici del supporto di livello avanzato
  • Accesso al sito Web Business Critical Services Premium
  • Contatti designati illimitati

Risorse

Data-sheet: Symantec Business Critical Services: Advanced Access

Accesso diretto a tecnici di livello avanzato e gestione prioritaria dei casi per l'azienda moderna.

Panoramica di Symantec Business Critical Services

Questo data-sheet descrive tutte le offerte di Business Critical Services.

Business Critical Services Brochure

Podcast

Symantec Business Critical Services (BCS)

Symantec Business Critical Services (BCS) has been instrumental in helping companies to maintain a balanced and healthy IT risk management program. In this podcast, Paula Hamm, VP of BCS and Symantec Education, interviews Steffen Low, senior director of BCS, and discusses how BCS can help large organizations manage a mix of Symantec technologies.

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05:57

CIO Digest Interview with Graeme Hackland, CIO, Renault F1 Team

The exhilarating roar of 20 engines simultaneously revving to 18,000 RPM at the beginning of a Formula One race creates an adrenaline rush that is difficult to describe. The CIO of Renault F1 Team, Graeme Hackland, has seen the highs and lows of F1 over his 12-plus years at Renault F1 Team. In this Executive Spotlight Podcast, Hackland discusses how he and his team are playing a critical role in helping the Renault F1 Team to achieve and maintain optimal levels of high performance.

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38:12

Shinhan Bank Standardizes Data Center with Symantec

By standardizing their data center, Shinhan Bank in Korea found more than $16 million in business value during a six-year period with Symantec Data Center Foundation products and Symantec Business Critical Services. Greg Malacane, senior business analyst at The Alchemy Solutions Group, provides an overview of a recent business value analysis of the bank.

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12:51

Brochure

Symantec Business Critical Services for the Enterprise

Prodotti per questo servizio

Elenco di tutti i prodotti Symantec idonei per Business Critical Services – Advanced Access.

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