Symantec pcAnywhere 12.0 og Symantec pcAnywhere Access Server forenkler oppkobling for små bedrifter og brukerstøtte for store

Verdens ledende fjernstyringsløsning får utvidet kryssplattformstøtte og blir enda mer brukervennlig

Bokmerking og deling

Technorati

Oslo, 28. april 2006 -

Symantec lanserte i dag Symantec pcAnywhere 12.0, verdens ledende fjernstyringsløsning, sammen med den nye Symantec pcAnywhere Access Server. Lanseringen markerer 20-års jubileet for pcAnywhere, som vært foretrukket redskap for brukerstøtte og mobile brukere med kraftige og tilpasningsbare verktøy for fjernaksess og problemløsning. Den nye Symantec pcAnywhere Access Server er et nytt produkt som brukes sammen med pcAnywhere som gir forbedret tilkobling til og fra hvor som helst. Forbedringene i den nye pcAnywhere 12.0 omfatter ny gateway-funksjonalitet som muliggjør transparent konnektivitet mellom brukerstøttepersonell og fjernbrukere, økt brukervennlighet og ny kryssplattformstøtte inkludert støtte for Mac OS X.

– Sikker og konsistent tilkobling i kompliserte miljø er nødvendig for å kunne levere effektiv brukerstøtte, sier Henrik A. Vaage, Country manager, Symantec Norge. – PcAnywhere 12.0 har nye tilkoblingsmuligheter, kryssplattformstøtte og økt brukervennlighet i tillegg til den sikkerheten Symantecs kunder forventer, slik at de kan få tilgang til systemer og informasjon de trenger når og hvor som helst.

Pris og tilgjengelighet

Symantec pcAnywhere 12.0 fås kjøpt fra Symantecs forhandlere og fra www.symantecstore.com og koster i enbrukerversjon NOK 2.490,- inkl mva.

Om Symantec

Symantec er verdens ledende leverandør av løsninger som hjelper enkeltmennesker og bedrifter å sørge for informasjonsintegritet gjennom sikkerhets-, og tilgjengelighetsløsninger. Selskapet har hovedkvarter i Cupertino, California, og har kontorer i mer enn 40 land. Mer informasjon finnes på www.symantec.no.

Les hele pressemeldingen her:

SYMANTEC PCANYWHERE 12.0 AND SYMANTEC PCANYWHERE ACCESS SERVER STREAMLINE CONNECTIVITY FOR SMB AND CORPORATE HELP DESK CUSTOMERS

World-Class Remote Control Solution Expands Cross Platform Support and Improves Ease of Use
Symantec Corp. (Nasdaq: SYMC) today announced Symantec pcAnywhere 12.0, the world’s leading remote control solution and the new Symantec pcAnywhere Access Server. Available at the end of this month, the latest version of pcAnywhere marks its 20th anniversary in the marketplace providing help desk support and mobile professionals with powerful and adaptable remote access and problem solving tools. The new pcAnywhere Access Server, available in the second quarter of 2006, is a new offering for use with pcAnywhere which provides improved connectivity from anywhere to anywhere. Enhancements in pcAnywhere 12.0 include a new gateway feature which enables transparent connectivity between help desk professionals and remote users, expanded ease-of-use and additional cross-platform support -- including support for Mac OS X.

Gateway and Host Invitation Features Simplify Host and Remote Connectivity

Symantec pcAnywhere 12.0 combines a feature-rich, secure remote control solution with remote management and advanced file transfer capabilities to quickly resolve help desk and server support issues across multiple platforms. The new gateway and host invitation features address common connectivity challenges encountered by organizations and small businesses supporting multiple, remote devices. By providing real-time discovery of and secure connection to multiple devices behind firewalls and Network Address Translation (NAT) devices, the new gateway option allows help desk professionals to initiate sessions with end-users, minimizing exposure to common security risks such as port opening/forwarding to help maintain security policies. In addition, the new host invitation feature offers host users an instantaneous means to initiate remote control sessions without requiring either party to know each other’s IP address, establishing a reverse connection from behind firewalls and NAT devices.

Symantec pcAnywhere CrossPlatform Component Expands Platform Support

Symantec pcAnywhere 12.0 introduces the new pcAnywhere CrossPlatform component, which expands host and remote platform support across Windows, Linux, and Mac OS X environments. The pcAnywhere CrossPlatform remote offers a multi-pane view for simultaneous display of multiple concurrent remote control and/or file transfer sessions, and enables host-to-host file transfer. Support for the pcAnywhere host in Windows XPe and WEPOS embedded environments enables remote access for business services environments requiring kiosks, point-of-sale or other specialized devices. New remote management tools for pcAnywhere Mobile provide access to Command Prompt, Task Manager and System State tools without initiating a remote control session. This greatly reduces steps, bandwidth, and time required for remote troubleshooting and issue resolution from Windows Mobile Pocket PC or Pocket PC Phone Edition devices.
For expanded ease of use, pcAnywhere 12.0 provides a new basic view user interface option which offers intuitive, simplified, task-based graphic options. The single session manager feature gives users the option to combine all active sessions into a single window with tabs for each session.

Symantec pcAnywhere Access Server Add-On Option Provides Improved Connectivity from Anywhere, to Anywhere

The introduction of the Symantec pcAnywhere Access Server enables SMBs, VARs and other service providers a way to support their internal and external clients by discovering and connecting to multiple pcAnywhere hosts through a centralized, secure host access point from anywhere, regardless of location or network configuration. With the pcAnywhere Access Server, pcAnywhere hosts establish a reverse connection to pcAnywhere Access Server from behind firewalls and NAT devices. By detecting when host machines are online and available for connection, pcAnywhere Access Server eases remote access, support discovery and connectivity challenges without incurring expensive subscription fees.
Administration capabilities within pcAnywhere Access Server allow logical arrangement of available hosts by customer, organization, or department. The pcAnywhere Web Remote is included with pcAnywhere Access Server, allowing for hosted web-based access from devices, without any requirement to have pcAnywhere pre-installed.