To guard your identity and your computer, you need security solutions that offer the best protection you can find. Internet service providers (ISPs) are taking more responsibility for securing their users without lowering the cost-savings you've enjoyed in the past. Security software, such as shareware and freeware is being offered at no cost to users. Are these security solutions as good as or better than stand-alone software? Asking the right questions and knowing what to look for can help you decide what's best for you.

4 questions to ask your ISP

Most ISPs employ security vendors to assess risks and control leaks. Ask your ISP which security vendors they use. You may want to visit those vendors' Web sites to learn more about their solutions, such as the frequency of updates, the types of protection they offer (such as antivirus), and the content types that are protected (such as attachments and email).
Is your ISP using one vendor to assess and manage security risks or multiple vendors? Many ISPs choose multiple vendors because it costs less, which does not always translate into the best service or compatibility among programs.
Does your ISPs security vendor employ sophisticated technology such as firewalls, antispam, and antispyware? When making your decision, think about your online activities, and make sure your ISP has the right solutions to best protect you.
What steps do you need to take to activate protection? Just because you sign up does not mean you are protected.

Freeware—what's in it for the provider?

Because freeware and shareware providers are often not global companies, how are they going to properly support you if you need help or have questions?
Freeware is exactly that—free. Make sure the vendor will be consistent with product updates to protect you from the latest vulnerabilities. Some freeware and shareware can also include forms of adware/spyware. Be sure to read end user license agreements (EULAs) carefully before downloading, so you understand exactly what you are getting.
Find out whether the software will be around for some time to come. Freeware vendors may not be well established, so they may not be available to you for the long term.
Free software can mean buggy software. Find out who is testing it and how thoroughly it's tested.

Stand-alone software—what's the return on your investment?

Install a high quality antivirus solution that has the ability to update itself automatically. Make sure it can scan inbound email and Instant Messenger attachments before they have the opportunity to infect your computer.
Make sure your antispam program is from a trusted security software provider to reduce your exposure to phishing emails.
Finally, make sure the security solution you decide on has a firewall and an antispyware tool that work together to protect your data from hackers, viruses, worms, and Trojan horses.

Conclusion

Be sure to do your research on the features and benefits when looking for security software. Symantec products can protect you against the latest threats and vulnerabilities. And because Symantec products are built to work together, the software will run smoothly after upgrades and updates. Be sure to visit Club Symantec and Symantec Security Response regularly to get the latest information, and to make sure all your security components are up to date.