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What You Need to Know About Phishing

  1. Be wary of any email asking you to provide confidential information-especially of a financial nature. Financial institutions rarely, if ever, request sensitive information via email.
  2. Don't get frightened or pressured into divulging information. Phishers may threaten to disable an account or delay services until you update certain information. Don't be fooled. Instead, contact the merchant who apparently sent the email to confirm its authenticity.
  3. If a suspicious email contains a link to a Web page, don't click on it. Instead, navigate to the Web site by typing the purported company's URL into the address bar of your browser.
  4. Never provide confidential information or credit card numbers via forms embedded within emails. Instead, communicate that information over the phone or through a secure, authenticated Web site.
  5. Use a good anti-spam filter to reduce your exposure to spam-based phishing scams.
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