Summer Travel Requires Special Wi-Fi Caution
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By Marian Merritt | August, 2009
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Summary:
Wireless networks at hotels, airports, coffee shops, restaurants – even city parks – means that you can stay connected while travelling this summer. It's really fantastic when you think about it. However, with increased freedom comes greater risk for viruses. Learn how to keep yourself protected.
Imagine: You can make reservations at a popular eatery, get driving directions to the museum you want to visit, check the weather, and email and text friends and family, all while sipping an orange juice or snacking on a sweet roll in the lobby of your hotel! The downside to this untethered connectivity is that the crooks out there know people will take advantage of public Wi-Fi areas (known as ‘hot spots’), and you can be vulnerable simply through carelessness. Let’s take a closer look at how to be safe this summer while staying connected.
Hot Spot 101
Simply speaking, a public hot spot is a wireless network set up for shared Internet access. The hot spot host – be it a restaurant, coffee shop, hotel, bookstore, you name it – buys a wireless device that connects to the Internet, and broadcasts its signal at their place of business. Now, anyone with a wireless device within range of the host's access point can ‘plug in’ to the network and use the Internet.
Most business owners make it quick and easy to use their hot spots. In order to minimize login requirements and avoid compatibility issues, they disable much of the security built into their wireless devices. Obviously, the business owners do this so it's easier for you – their customer – to use the Internet. Everyone is happy, right? Well, not really. Because the business owner has disabled much of the security on their device, your plain text (private, confidential, and personal) passes unprotected through the air.
Stranger Danger
You never know what might be lurking out there. The bad guys have all kinds of tools at their disposal, and all of them are used to find information that they can steal from you. There are ways to thwart these threats (I'll get to that later), but it’s important to know what you might be up against.
Packet sniffers - These programs allow the interception of wireless transmissions via data packets. Packets are the form in which data is organized and sent across networks. If the packets are unencrypted, someone with a packet sniffer can see the information as plain text. That means your passwords, credit card numbers, and other information can be picked up and used by someone else.
Decoding Tools - Even "secure" hot spots can leave you exposed. Tools for decoding encrypted wireless communications are easily found and allow hackers to crack encryption keys. That means you still need to be on guard when you visit a hot spot that provides each visitor with passwords or other signs of secured networks.
Evil Twin or Wi-phishing - As with ordinary phishing, wi-phishing puts your identity in danger. Wi-phishing, or The Evil Twin, is a popular ruse in which criminals spoof wireless networks to deceive people like you into divulging confidential information by setting up a fake hot spot that you might innocently log into. This "evil twin" is ready to steal passwords, financial information, or whatever else you might be transmitting. Here's how it might work: Your coffee shop (or anywhere else you may be) uses a wireless service provider that charges a connection fee. To connect, you must provide a credit card number and certain personal information. In a wi-phishing scam, someone pre-empts the hot spot's wireless signal with one of his own by creating a "dummy" network that contains the name of the airline, hotel or coffee shop, replacing the sign-up page with a fake look-alike. You end up supplying your information to the spoofer, not the real hot spot provider. Once you're on the spoofed hot spot, you may be redirected to other fraudulent pages. The bottom line is that you’ve just given your credit card information to a phony site.
Make sure you sign onto the legitimate free connections in a public hot spot since criminals have figured out how to display their own "computer to computer" networks with names that sound like the official Wi-Fi network in the area. When viewing available wireless networks, make sure the one you connect to is the correct network and appears as a wireless network, not a connection to some hacker’s computer.
Common Sense Protection
So, with all the risks that come with wireless communicating in public areas, why do it at all? The answer, of course, is that sometimes it’s necessary, but it’s always convenient. Rather than abstaining from using hot spots entirely, a little common sense and caution can go a long way.
Here are a few easy tips when using public hot spots. Take heed to ensure your vacation doesn't end in disaster:
Here are a few easy tips when using public hot spots. Take heed to ensure your vacation doesn't end in disaster:
- Pay attention to your surroundings, whether you’re at a restaurant, park, or sitting on an airplane. Remember, if you can read the magazine of the guy sitting next to you, he can probably read the screen on your laptop. An inexpensive privacy screen is a great in-flight option and they’re sold in every local office supply shop.
- Use access keys provided by the airline, airport, hotel, coffee shop, or other business when accessing their network and be sure that you're logging into a legitimate hot spot. If you suspect an "evil twin", go with your gut and don’t enter your personal information and credit card numbers. Check with the provider to confirm the network name and login page appearance.
- Always assume your Wi-Fi connections are vulnerable. Limit email and IM to casual communication. If you use IM or email at hot spots, never send anything that should not be made public. Consider setting up an extra Web-based email account for hot spots. Also, I would recommend that you don’t surf websites that you wouldn't want a stranger to know about.
- Never enter sensitive data (bank account information, social security numbers, etc.) when browsing the Web via a Wi-Fi network. I suggest that you avoid banking or trading online from a public hot spot.
- Set any Bluetooth devices to "hidden", not "discoverable". If you do not use the Bluetooth function, turn it off altogether.
- Are your kids using a laptop or a netbook? Make sure their computers also have security software installed and make sure they know about the risks of communicating via a public hot spot.
- Change your network configuration to manually select each wireless network it joins.
- Turn off file sharing while at a hot spot. If you have highly sensitive or personal data, consider storing it elsewhere.
- Use a strong personal firewall and virus protection to protect your laptop and data. We recommend using Norton™ Internet Security or Norton 360™ to protect your data from hackers, viruses, spyware, and spam.
How about cell phones and other devices?
Other mobile devices that connect to the Internet, send and receive email, facilitate instant messaging, and store your personal information are also attractive targets for cybercriminals. If you’re travelling this summer, be sure to be careful with these devices too! Viruses written for a cell phone, smart phone, or a PDA operating system are out there, but not too common. On the other hand, text phishing is a big problem.
The most obvious threat to your handheld device is perhaps the most overlooked: Physical theft or loss. Loaded with information-and valuable in and of themselves-PDAs and smart phones are common targets for physical theft. Small and unobtrusive, they’re also easy to lose.
Here’s what you can do this summer to protect yourself on these smaller devices:
Here’s what you can do this summer to protect yourself on these smaller devices:
- Be vigilant. Don’t leave your handheld device lying out on a café table or in an outside pocket of your purse or backpack. Don't carry it in a jacket or any other place where a pickpocket could easily snatch it.
- Password-protect your handhelds. Use a strong, hard-to-guess password to make it difficult for thieves to access them. Consider using a third-party "padlock" program to give yourself extra protection.
- Make backups. Just as you would for your PC or Mac, set up a regular backup schedule for the information on your mobile devices.
- Limit the amount of confidential data you carry on your handhelds. Use memory sticks or another removable medium to store sensitive information.
- Encrypt your most important files. A number of third-party software programs give you the ability to encrypt handheld data.
- Protect your handhelds with security software. Norton™ Smartphone Security protects your smart phone from viruses and intruders.
- Use only secure wireless connections. If you can't find one, save important transmissions until you can connect to a secure environment.
- Disable Bluetooth and wireless signals when they're not in use.
Have Fun, But Be Careful!
While away from home, save your most private communications and transactions for a more secure environment and treat public hot spots like the transparent environment they really are. Remember, there is no guarantee to their safety. Given their wide open nature, there's no way to know for sure that your privacy is really private when using public hot spots. Basically, everything is potentially available for somebody else to see.
You know I love to hear from you. Please write to me at marian@norton.com.
You know I love to hear from you. Please write to me at marian@norton.com.
Related Links
Product: Norton Internet Security: The fastest virus, spyware and internet protection you can buy
Product: Norton Smartphone Security: Mobile antivirus and antispam safeguards your privacy against mobile threats
Wi-Fi Security for the Public Hotspot
Making Handheld Security a Priority
Tips for a Safe Wi-Fi Connection
Product: Norton Smartphone Security: Mobile antivirus and antispam safeguards your privacy against mobile threats
Wi-Fi Security for the Public Hotspot
Making Handheld Security a Priority
Tips for a Safe Wi-Fi Connection
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