Mac OS X 10.6 and Norton Products

1 - What is the launch date for Mac OS® X 10.6 “Snow Leopard™”?
Mac OS X 10.6 "Snow Leopard" became available on August 28, 2009.

2 - Will Norton products be compatible with Mac OS X 10.6?
Norton AntiVirus for Mac version 11 and Norton Internet Security for Mac version 4 are scheduled to be updated to become compatible with Mac OS X 10.6. Compatibility dates for these Norton products will be communicated on this website. These updates are planned to be made available automatically online via LiveUpdate, free of charge.

** Update: Norton AntiVirus for Mac is now 10.6 compatible. Users will be prompted, automatically, to run LiveUpdate to ensure compatibility.

3 - Why is there a delay between the availability of Mac OS X 10.6 and Norton products becoming compatible with the new Mac OS?
The final version of Mac OS X 10.6 was not made public until August 28, 2009 and it is necessary to test and ensure compatibility with this new operating system. This process requires a period of time.

4 - How can I get the update?
Updates are planned to be made available automatically online via LiveUpdate, free of charge. Given the number of changes in Mac OS X 10.6, the updating process may take a longer period of time than normal.

5 - What does Mac OS X 10.6 bring me?
Mac OS X 10.6 delivers a variety of performance and "under-the hood" improvements. Please visit Apple's Mac OS X 10.6 page for more information.

6 - What about my PowerPC based Mac?
Mac OS X 10.6 is not compatible with PowerPC based Macs. Please visit Apple’s Mac OS X 10.6 page for more information.

7 - What will happen if I install Mac OS X 10.6 and I have Norton products installed?

Norton AntiVirus 11 for Mac:

• You will receive an alert when you start your Mac indicating that some components of Norton AntiVirus have been moved to the incompatible software folder.
• Vulnerability Protection is partially functional.

Norton Internet Security 4 for Mac:

• You will receive the same alert regarding the antivirus component of Norton Internet Security.
• Intrusion Protection is partially functional.
• Phishing Protection in 64-bit Safari does not work.
• Auto-Protect (Real time scanning) does not work.
• Confidential Data Protection is partially functional.
• File Guard is partially functional.

8 - Where can I get more information?
This FAQ will be updated with more information as needed. You can also check the Norton Community Forums for updates.