Save your Norton 360 Version 3.0 Product Key, then download and run the Norton Removal Tool
This document is for Norton 360 Version 3.0. If you have a different product, please go to our main document and choose the product that you have. Then follow the steps in that document.
If you have more than one Norton product, be sure to get the product key, CD or installation file for each product that you want to reinstall before running the Norton Removal Tool.
1
Go to the Norton Account Login page.
http://www.myNortonAccount.com
2
Type in your email address and password for your Norton Account, then click Sign In.
3
Under Registered Products & Services, click Norton 360.
4
Write down the Product Key.
5
Sign out of your Norton Account, then continue with STEP 3 below.
1
Click the button to download BUdump.exe.
2
Click Save.
Save the file onto your Windows desktop.
3
On the desktop, double-click the BUdump.exe file.
4
Click Run.
BUdump.exe will run quickly and silently.
1
2
On the Windows desktop, double-click the Norton Removal Tool icon.
3
Follow the on-screen instructions.
4
Restart your computer.
Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
DOCID: 20090303093300EN
Operating System: Windows 7,Windows Vista,Windows XP
Last modified: 12/8/09