Courses Now Available:
The Symantec eLibrary provides you with one-year access to a library of regularly updated Web-based training on our products. It’s a smart choice for those looking to supplement what they have learned in the classroom and/or to cost-effectively cross train employees who cannot travel or afford time away from the office. The Symantec eLibrary contains more than 100 topics covering a wide range of Symantec products, from Antivirus to Backup Exec and from Data Loss Prevention to Storage Foundation products.
Management Platform 7.1: Administration
The Management Platform 7.1: Administration course is designed for I.T. specialists tasked with installing, managing, and troubleshooting Symantec Management Platform. This five-day, instructor-led, hands-on class covers Symantec Management Platform installation and infrastructure, and how to create and configure key items in the Symantec Management Console, such as tasks, policies, organizational groups, targets, and filters. Students also learn how to run reports and replication, create a hierarchy, configure site servers, find and access data in the database, and apply troubleshooting techniques.
Client Management Suite 7.1: Administration
The Client Management Suite 7.1 Administration course is designed for the professional tasked with using Altiris Client Management Suite (CMS) to manage the software and hardware in their company . This five-day, instructor-led, hands-on course teaches students how to install, configure, and maintain CMS. Students learn how to use CMS’s core processes, including collecting inventory, delivering software, and applying operating system patches. Students also learn how to use some reporting features in CMS to track and monitor their environment.
Deployment Solution 7.1: Administration
The Deployment Solution 7.1 Administration course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. This five-day, instructor-led, hands-on course covers how Deployment Solution 7.1 simplifies the routine tasks of setting up new computers, migrating computers to a new operating system, and moving users to new operating systems or hardware. Students also learn how to install, configure, and use Deployment Solution to perform these types of tasks remotely from an easy-to-use console, saving time for employees and money for their enterprise.
ServiceDesk 7.1: Administration
The ServiceDesk 7.1 Administration course is designed for the IT service management professional tasked with administering and using Symantec ServiceDesk 7.1 in an ITIL-focused environment. This class covers the installation, configuration, and operation of Symantec ServiceDesk 7.1. It also discusses how ServiceDesk implements the ITIL processes of incident management, problem management, and change management. In addition, the course covers automation rules, password resets, and Request Access to Network Share service requests. The class also provides an introduction to Symantec Workflow, the process management technology upon which ServiceDesk is built.
Workflow 7.1: Administration
The Workflow 7.1 Administration course is designed for I.T. administrators tasked with installing, designing, building, and maintaining workflow projects, and integrating Workflow with existing systems. This five-day, instructor-led, hands-on class covers how to install Workflow and configure database, Notification Server, and Workflow settings. Students also learn how to design basic projects in Workflow Designer. Students then build a comprehensive Vacation Request project and add functionality to it using components, data types, integrations, forms, rules, triggers, escalations, and time-outs. Students also learn how to publish and package the projects and make projects available to other users in Process Manager.
All Other Altiris Training
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