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  2. Customer Quotes

Symantec SSL Support
Read what our customers are saying
about our award-winning support

"Everyone went out of their way"

"We needed SSL certs in a hurry since they were expiring the same day. Everyone went out of their way to expedite the order and get our certs processed quickly."
-Legal Industry
"I had to upgrade from a 1024bit to a 2048bit SSL Certficate. I was unsure how to renew the certificate because it failed. I called in and got EXCELLENT customer support. I had to call back to get assistance in installing the new certificate as well. The support I received was above and beyond! Thank you!"
-Banking Industry

"EXCELLENT customer support"

"solved the issue"

"The contact was professional, they listened to our issue and were able to offer a potential solution that ultimately solved the issue."
-Public University
"The representative I worked with was absolutely fantastic, knew how to help me, and his chat messages were precise, clear and very professional."
-Agricultural Industry

"absolutely fantastic"

"order delivered very quickly"

"Ordering process was easy and we get our order delivered very quickly. Excellent customer service!"
-Financial Industry
"Absolutely the best service I have recieved in a long time while placing an order for a security product on the web. The COO and Lead Engineers at our company were surprised with how fast this order was processed after we noticed we needed to order to more Secure Site Seals. Thanks for the prompt service and the great customer support."
-Media Company

"absolutely the best service"

"feedback came back in a very timely manner"

"Support and feedback came back in a very timely manner. The response was very well articulated and easy to understand."
-Banking Industry
"Symantec's technical support team is always prompt and courteous. One of the best vendors I have to deal with."
-Government Agency

"one of the best vendors"

"knowledgeable, patient, courteous, and professional"

"Ease of processing renewal and quick certificate issuance. A very helpful engineer walked me through process of generating a new CSR (a procedure I was not too familiar with). He was knowledgeable, patient, courteous, and professional. A great experience!"
-Technology Company
"I got very good one-to-one attention. The analyst called me back several times as the work progressed and I got the issue solved on the same day."
-Non-Profit

"one-to-one attention"

"exceptional"

"The service that I got was exceptional. The verification process and the resolution of issues that I had was contacted in a professional manner that is expected from a company like Symantec."
-Technology Company

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