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  2. Managed Services Incident Response
Incident Response
Advanced Threats Require Advanced Incident Response to Help Recover Quickly.
There are many security solutions out there that all address pieces of the vulnerability puzzle, but no single technology that can keep an organization 100 percent safe. It’s not a question of if you will be attacked and suffer a breach, but when and to what extent. Whether it becomes a traumatic event or an anticipated exercise is up to you and your organization’s planning for cyber resilience.
That’s where SymantecTM Incident Response can help. There are proactive and reactive needs, distinct and unique for every organization in terms of incident response.
Our emergency response services provide remote and on-site investigation to help organizations mitigate their impact and quickly restore business as usual. Because every incident is different in vector, scope, and impact, with unique legal, regulatory, and industry requirements, it’s vital to engage a trusted leader in security to help respond and tailor the appropriate response strategy.

Key Benefits

  • Plan and prepare the impact of an incident
  • Address threats, vulnerabilities, virus outbreaks, and incidents
  • Reduce the time between discovery and remediation
  • Deliver timely and measured response with minimal business disruption
  • Support executives with guidance on both internal and external response
  • Execute remediation plans to prevent recurrence
Symantec draws from deep skills and years of experience to help you resolve your incident, return to normal operations, and prevent incident recurrence while minimizing the operational impact. Our investigators will provide management support and communications, empowering your executives to make the right business decisions related to response actions.
Symantec follows generally accepted forensic procedures to collect, preserve, and analyze evidence. In accordance with your objectives, Symantec uses a variety of techniques including log analysis, network and systems forensics, advanced malware analysis, and security intelligence to determine the root cause, timeline, and extent of the incident.
Following the conclusion of response activities, Symantec will provide you a comprehensive report of the response investigation complete with all recommendations and proposals for avoidance of future incidents from observed on-site issues and behaviors, including executive and board-level summaries of our investigation’s findings and recommendations.