Symantec draws from deep skills and years of experience to help you resolve your incident, return to normal operations, and prevent incident recurrence while minimizing the operational impact. Our investigators will provide management support and communications, empowering your executives to make the right business decisions related to response actions.
Symantec follows generally accepted forensic procedures to collect, preserve, and analyze evidence. In accordance with your objectives, Symantec uses a variety of techniques including log analysis, network and systems forensics, advanced malware analysis, and security intelligence to determine the root cause, timeline, and extent of the incident.
Following the conclusion of response activities, Symantec will provide you a comprehensive report of the response investigation complete with all recommendations and proposals for avoidance of future incidents from observed on-site issues and behaviors, including executive and board-level summaries of our investigation’s findings and recommendations.